Market Specialist, North Carolina & Tennessee

LVMH Perfumes & Cosmetics•Charlotte, NC

4h•$65,000 - $75,000•Onsite

About The Position

MAKE UP FOR EVER, a subsidiary of LVMH, is seeking a Market Specialist responsible for driving sales through education and support of Sephora stores across North Carolina and Tennessee, and for fostering Beauty Advisor enthusiasm for the brand and positive brand perception. The role is based in Charlotte, North Carolina, and reports to the Sales & Education Executive, Atlanta. The specialist achieves sales objectives through consumer selling, conversion-driving activities, regional sales strategy, coaching, events, and effective use of in-store resources. The role includes managing gondola inventory and visual merchandising, reviewing assortment cycle count reports, addressing stock issues, coordinating with Sephora store teams, maintaining bookings in Sephora’s Happening Now system, and sharing sales and field feedback with regional leadership. The position also delivers brand education and artistry training to Sephora teams, supports selling skills and product knowledge, and completes administrative tasks such as sales and training reports, calendar planning, expense reports when applicable, and timely email communication. The schedule is Tuesday through Saturday, with availability during key business hours as needed. The role requires travel and driving, as well as the ability to carry boxes of reasonable weight and work in a fragrance-filled cosmetics environment.

Requirements

At least two years of experience in field sales, leadership, or retail management; cosmetics industry experience is preferred.
Solid understanding of sales, product knowledge, events, and operations in the cosmetics industry.
Exceptional written and verbal communication and interpersonal skills.
Basic makeup skills.
Deep understanding of the retail market and current beauty trends.
Ability to coach and develop staff to achieve goals.
Enthusiastic mentoring approach and strategic thinking ability.
Strong negotiation and communication talents.
Valid driver’s license and proof of insurance; ability to travel and drive.
Physical ability to carry boxes of reasonable weight and work in a fragrance-filled cosmetics environment.
High standard of professional personal appearance and hygiene.
Availability to work Tuesday through Saturday and during key business hours as needed.

Nice To Haves

Sephora experience is preferred.

Responsibilities

Achieve sales objectives through consumer selling and activities that drive conversion.
Develop and execute sales strategies for assigned regions.
Drive conversion through coaching, negotiation, in-store sales, and promotional resources.
Apply knowledge of sales, products, events, operations, and the Sephora environment.
Create and oversee event execution, using field sales insights to optimize schedules.
Provide weekly updates to the Regional Manager on sales performance, productivity, events, and field needs.
Build and maintain strong working relationships within Sephora and foster Beauty Advisor enthusiasm for the brand.
Manage gondola inventory and visual merchandising, including observing, investigating, facilitating, and following through on related matters.
Review and act on Assortment Cycle Count (ACCR) reports.
Partner with store teams to keep gondolas fully stocked and work with Sephora to develop and execute in-store events.
Communicate sales goals and client engagement strategies.
Maximize selling-staff productivity through goal setting, schedule optimization, and goal management.
Identify inventory and stock issues that could affect business.
Follow applicable Sephora scheduling guidelines and maintain internal alignment.
Maintain in-store bookings through Sephora’s Happening Now system.
Model strong education and artistry skills and execute training objectives set by Education and Sales Leadership.
Ensure Sephora cast members understand brand messaging, differentiation, and assortment.
Provide feedback on sales techniques to support customer acquisition and retention.
Deliver brand training to dedicated and department-wide Sephora teams on selling, product knowledge, service experiences, and artistry.
Complete one office day per month for sales reporting, training trackers, and other reports as needed.
Build quarterly calendars with the Sales & Education Executive in Outlook.
Complete monthly expense reports on time, if applicable.
Communicate clearly and effectively by email in a timely manner.
Travel and drive as required, maintaining a valid driver’s license and proof of insurance.
Carry boxes of reasonable weight and work in a fragrance-filled cosmetics environment.