Market Sales Manager

TruGreen•Cary, NC

2d•$62,681 - $104,467

About The Position

The Market Sales Manager is responsible for sales activities and performance across an assigned TruGreen market comprising multiple locations and Branch Sales Managers. The role leads and develops the sales management team, builds the market’s sales function, and delivers sales and profit objectives through effective use of sales resources. The position develops market-level plans and forecasts, coaches Branch Sales Managers, and works to expand the customer base. The manager supports marketing programs and provides local market and customer insights to the Marketing department. The role also handles sales leads and customer concerns, provides ongoing training, monitors sales performance, and oversees recruiting, staffing, performance management, and corrective action for sales personnel. The position requires a bachelor’s degree or 2–3 years of related experience in the lawn, horticulture, or agronomic field, or an equivalent combination of education and experience. It also requires 2–4 years of supervisory experience and 2–3 years of outside sales experience. The employee must be physically located in the United States while performing the job and must speak, read, and write English fluently.

Requirements

Bachelor’s degree or 2–3 years of related experience in the lawn, horticulture, or agronomic field; an equivalent combination of education and experience is acceptable.
2–4 years of supervisory experience.
2–3 years of outside sales experience.
Certificates, licenses, and registrations as required by federal and state law.
Demonstrated knowledge of the organization, products, and/or services.
Strong understanding of customer and market dynamics and requirements.
Proven leadership and ability to drive sales teams, including the ability to manage managers.
Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, and volume.
Ability to write reports, business correspondence, and procedure manuals, and to present information and respond to questions from groups, customers, and the general public.
Computer skills with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
Fluent English speaking, reading, and writing ability.
Must be physically located in the United States while performing the job.
Ability to meet the position’s physical demands, including lifting up to 25 pounds independently and occasionally moving up to 50 pounds with assistance.

Responsibilities

Manage a team of sales managers and oversee their development, performance, and results.
Develop market-level sales plans and forecasts, ensuring sales objectives are achieved within designated budgets.
Assist with executing marketing programs, including door-to-door, direct mail, inside, and outside marketing; share local market knowledge and customer experiences with Marketing.
Compile prospective customer lists from advertising, community activities, trade shows, business seminars, and other sources; assist in closing sales as needed.
Resolve customer complaints regarding sales and service, and analyze and distribute new-sale cancellation requests in an effort to retain customers.
Plan and conduct ongoing sales personnel training in customer service, selling techniques, and safety policies and procedures.
Determine work procedures, prepare schedules, expedite workflow, and track each salesperson’s sales efficiency.
Develop, implement, and maintain performance standards, measurements, and corrective measures to achieve approved sales plans and goals.
Recruit, interview, and staff sales personnel; evaluate performance, make salary recommendations, and administer discipline consistent with company policy.