Market Sales Manager

Infinity by Marvin•Middleburg Heights, OH
•$90,000 - $120,000

About The Position

Infinity Replacement, Marvin’s direct-to-consumer replacement window and door business, provides premium fiberglass products, personalized in-home consultations, and professional installation. The Market Sales Manager leads, coaches, and motivates a team of in-home sales professionals to provide an exceptional customer experience and collaborates with National and Regional Sales leadership to implement market-level strategies that drive profitable growth in the replacement window and door segment. The role involves spending approximately 75% of the time in the field, or 3–4 days per week, working directly with sales representatives and customers.

Requirements

  • At least 2 years of experience leading sales teams, with a proven track record of success.
  • At least 2 years of high performance in in-home sales.
  • Strong organizational skills and the ability to manage time and schedules effectively.
  • Excellent verbal, nonverbal, and written communication skills.
  • Comfort using digital tools and sales technology.
  • Physically able to lift up to 50 pounds as needed.
  • Valid driver’s license and clean driving record.

Responsibilities

  • Spend approximately 75% of the time in the field observing and coaching sales representatives.
  • Conduct ride-alongs, role-playing exercises, and targeted training to improve sales performance.
  • Build and maintain client relationships to encourage repeat and referral business.
  • Lead weekly sales meetings focused on performance review and team motivation.
  • Assign customer appointments and manage sales representative schedules for efficiency.
  • Recruit, train, and onboard new sales representatives.
  • Achieve key performance indicators, including close rates and overall sales volume.
  • Provide regular performance feedback and work with leadership and HR on improvement plans.
  • Use reporting tools to monitor metrics and promote accountability across the team.
  • Ensure compliance with standard operating procedures and company policies.
  • Support regional marketing and sales initiatives.
  • Resolve sales and service issues promptly to maintain customer satisfaction.

Benefits

  • Health insurance
  • Paid holidays
  • Paid parental leave
  • 401(k) retirement savings match
  • $300 annual wellbeing account
  • Better Living Day, a paid day off
  • Annual profit sharing
  • Organized volunteer opportunities through Giving at Marvin
  • Brighter Days Fund financial support during personal hardships
  • Car allowance and mileage reimbursement
  • Professional development and career growth opportunities
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