Market Owner - South Florida

Veterinary Emergency Group (VEG)

5h•Hybrid

About The Position

The Market Owner leads a market of at least four veterinary emergency hospitals in one geographical area and is accountable for their growth, success, financial goals, and the support and experience of employees (VEGgies) across the locations. Hospital leaders, including Medical Directors and Hospital Managers, report to the Market Owner and oversee their individual functions and day-to-day operations. The Market Owner guides these leaders, maintains the VEG customer experience and brand, builds confidence among referring veterinarians, and works with teams across VEG to bring resources and improvements to the hospitals. The role is based in South Florida and requires regular work alongside hospital teams. The stated work arrangement is approximately 25% from home and 75% at local hospitals or off-site meetings.

Requirements

Have a background in any field, such as DVM or M.B.A., and have or be willing to gain clinical understanding.
Have 7 to 10 years of relevant experience.
Be analytical and able to identify opportunities creatively while staying focused on the mission.
Have leadership experience developing high-performing teams, operating a service business, and overseeing a multi-site operational business.
Live close to the hospitals and be able to routinely work alongside teams for full days, on varying days of the week, multiple times per month, with people in all roles.
Be able to work in the field; approximately 75% of the role is on-site at local hospitals or off-site meetings, with 25% working from home.
Be willing to work in a noisy environment with strong or unpleasant odors.
Work effectively in a fast-paced environment with people from varied backgrounds and personality types.

Responsibilities

Drive operational, clinical, and cultural excellence across multiple hospitals in the market.
Coach and guide hospital leaders to improve growth, performance, and customer experience.
Build relationships with referring veterinarians and community partners to strengthen VEG’s reputation and referral network.
Own and manage the market’s P&L, evaluate financial performance, drive revenue growth, and develop sustainable budgets.
Identify development opportunities, implement training initiatives, and support clinical and operational upskilling.
Hire and retain talent by networking locally, recruiting, and planning for succession.
Collaborate with cross-functional teams, including HR, Legal, and Technology, to bring resources, improvements, and innovations to hospitals.
Monitor market trends and competition, pursue local growth and new services, and identify potential future hospital locations.
Represent and protect the VEG brand in the region through community engagement and giving back.
Foster a culture where employees feel seen, heard, and valued and want to grow and make an impact.

Benefits

Competitive compensation, including a base salary and 401(k) match.
Comprehensive health and wellness benefits starting on day one, including QPR training and access to free therapy or counseling.
Potential eligibility for equity after one year of full-time, active employment, depending on role.
Learning and growth opportunities, including VEG-created clinical and leadership programs, unlimited emergency-care continuing education, and a travel stipend.
Annual travel stipend of $2,500 for full-time credentialed employees and $1,000 for full-time uncredentialed employees.
Clinical student loan repayment.
Paid parental leave of up to 12 weeks at 100% of regular salary, plus fertility and family-building care.
Flexible work schedules.
Employee referral program.
Comfy scrubs, VEG merchandise, and food in the fridge.