Market Manager Forest Lakes

Tiger Fuel Company • Charlottesville, VA

3d

About The Position

Tiger Fuel is seeking a dynamic, dedicated Market Manager to manage store operations at its growing local Market Store. The company describes itself as locally owned and family operated, and emphasizes a “Cycle of Success” in which excellent customer service supports customer loyalty and employee investment. The Market Manager is expected to embrace and model company values while leading a team to provide exceptional customer service, foster an upbeat work environment, and maximize store profits. This is a fast-paced, high-volume store role requiring supervisory, customer service, problem-solving, and multitasking skills. The Market Manager reports to the Retail District Manager within Tiger Fuel Company’s retail department.

Requirements

• High school diploma or GED.
• At least three years of experience as a store manager in a restaurant, kitchen, or retail environment.
• High energy and self-starting approach, with the ability to balance multiple priorities.
• General proficiency with Microsoft Office applications, including Excel, Word, Outlook, and the internet.
• Ability to learn new computer and technology skills quickly.
• Proficiency in spoken and written English.
• Ability to pass a background check and drug screen before an employment offer.
• Enjoys working with customers and employees.
• Strong organizational skills and ability to learn quickly.
• Enjoys mentoring others.
• Ability to work well under pressure.
• Flexible schedule availability for a store that operates seven days a week.
• Ability to be on one’s feet much of the day and physically able to perform the job.
• Willingness to assist customers with propane refills.

Responsibilities

• Provide leadership, motivation, communication, and day-to-day direction to Market Store employees.
• Supervise employees, including hiring, training, and scheduling within the labor budget.
• Handle customer issues using the “Tiger Way” service philosophy.
• Maintain store standards for cleanliness and upkeep.
• Perform and train employees on opening and closing procedures.
• Oversee stock needs, maintain inventory, and interact positively with vendors.
• Manage day-to-day store operations and daily bookwork.
• Lead the team in providing guest satisfaction, revenue production, and general efficiency.
• Assist customers with propane refills.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED