Market Grille Department Manager

Hy-Vee•Waverly, IA

11d•Onsite

About The Position

The Market Grille Department Manager leads the Market Grille department, setting standards for customer service, team performance, food quality, cleanliness, sanitation, and profitability. The manager oversees daily operations, develops employees, and works with store leadership and restaurant and service staff to keep the department running effectively and provide an exceptional customer experience. This is a fast-paced role in a store kitchen and restaurant environment. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

High school diploma or equivalent experience required.
Over one year of related work experience required.
Ability to lead and develop a team while maintaining high standards and a positive, energetic work environment.
Ability to solve practical problems and interpret instructions across a variety of situations with limited standardization.
Ability to compose original correspondence, interpret written work instructions, and follow technical manuals.
Ability to conduct job applicant interviews and make sound hiring decisions.
Math skills including fractions, decimals, and percentages for pricing, invoicing, and sales analysis.
Ability to communicate clearly and effectively with customers, employees, vendors, and store leadership.

Nice To Haves

Sanitation coursework is helpful.

Responsibilities

Set and uphold department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability.
Lead by example, greet customers warmly, learn their names, and create a friendly, welcoming atmosphere.
Recruit, hire, train, supervise, discipline, and evaluate department employees; approve employee discipline and recommend transfers, discharge, and salary increases.
Determine department goals with the Store Director and establish weekly schedules and daily work plans.
Inspect signage and displays for quality and quantity of merchandise, and order product for replenishment.
Calculate retail pricing, extend and post invoices, and oversee department bookkeeping procedures.
Analyze weekly and monthly sales trends, compare them to actuals, prepare ad projections, and write ads.
Plan displays, promotions, and pre-orders, and conduct department inventory.
Ensure proper temperatures and storage procedures are maintained to guarantee product freshness and control shrink.
Understand and troubleshoot equipment and ensure maintenance is performed as needed.
Work closely with Restaurant and Service staff and communicate sales ideas and updates to the team.
Unload trucks, check in delivered merchandise, and place product in appropriate storage areas.
Ensure competitive pricing in the market area and attend meetings, seminars, and continuing education as needed.
Maintain personal hygiene and dress standards and follow Hy-Vee policies and store guidelines.
Report to work as scheduled and on time.