Market Grille Department Manager

Hy-Vee, Inc.•Ankeny, IA

9d•Onsite

About The Position

The Market Grille Department Manager leads the Market Grille department, setting standards for customer service, team performance, food quality, and profitability. The manager leads a team, oversees day-to-day department operations, and works with store leadership to ensure the department operates effectively. This is a fast-paced role in a store kitchen and restaurant environment, with frequent exposure to temperature extremes, dampness, equipment movement hazards, and cleaning chemicals or solvents. Training is provided to support a safe work environment. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

High school diploma or equivalent experience required.
Over one year of related work experience required.
Ability to lead and develop a team while maintaining high standards and a positive, energetic work environment.
Ability to solve practical problems and interpret instructions in varied situations with limited standardization.
Ability to compose original correspondence, interpret written work instructions, and follow technical manuals.
Ability to conduct job applicant interviews and make sound hiring decisions.
Math skills, including fractions, decimals, and percentages, for pricing, invoicing, and sales analysis.
Ability to communicate clearly and effectively with customers, employees, vendors, and store leadership.
Frequently stand and walk throughout a shift in sales, food service, or delivery areas.
Where applicable, ability to safely use sharp knives and blades for food preparation.
Where applicable, ability to work around heat- and burn-related hazards from cooking, baking, or grilling equipment.
Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.

Nice To Haves

Sanitation coursework is helpful.

Responsibilities

Set and uphold department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability.
Lead by example, greet customers, learn their names, and foster a friendly, welcoming atmosphere.
Recruit, hire, train, supervise, discipline, and evaluate department employees; approve employee discipline and recommend transfers, discharge, and salary increases.
Determine department goals with the Store Director and establish weekly schedules and daily work plans.
Inspect signage and displays for merchandise quality and quantity, and order product for replenishment.
Calculate retail pricing, extend and post invoices, and oversee department bookkeeping procedures.
Analyze weekly and monthly sales trends, compare results to actuals, prepare advertising projections, and write advertisements.
Plan displays, promotions, and pre-orders, and conduct department inventory.
Maintain proper temperatures and storage procedures to ensure product freshness and control shrink.
Understand and troubleshoot equipment and ensure maintenance is performed as needed.
Work closely with Restaurant and Service staff and communicate sales ideas and updates to the team.
Unload trucks, check in delivered merchandise, and place products in appropriate storage areas.
Ensure competitive pricing in the market area and attend meetings, seminars, and continuing education as needed.
Adhere to personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.