Market Grille Department Manager

Hy-Vee, Inc.•Waverly, IA

12d•Onsite

About The Position

The Market Grille Department Manager leads the department’s customer service, team performance, food quality, daily operations, and profitability. The manager supervises and develops employees, coordinates department goals and work schedules with store leadership, and oversees merchandising, inventory, pricing, sales analysis, food safety, equipment maintenance, and bookkeeping. The role works closely with Restaurant and Service staff and helps maintain a friendly, welcoming customer experience in a fast-paced store kitchen and restaurant environment.

Requirements

High school diploma or equivalent experience required.
Over one year of related work experience required.
Ability to lead and develop a team while maintaining high standards and a positive, energetic work environment.
Ability to solve practical problems and interpret instructions in varied situations with limited standardization.
Ability to compose original correspondence, interpret written work instructions, and follow technical manuals.
Ability to conduct job applicant interviews and make sound hiring decisions.
Math skills including fractions, decimals, and percentages for pricing, invoicing, and sales analysis.
Ability to communicate clearly and effectively with customers, employees, vendors, and store leadership.
Ability to frequently stand and walk throughout a shift in sales, food service, or delivery areas.
Where applicable, ability to safely use sharp knives and blades for food preparation.
Where applicable, ability to work around heat and burn hazards associated with cooking, baking, or grilling equipment.
Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
Successful completion of a pre-employment drug screen is required.

Nice To Haves

Sanitation coursework is helpful.

Responsibilities

Set and uphold department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and profitability.
Lead by example by greeting customers warmly and creating a friendly, welcoming atmosphere.
Recruit, hire, train, supervise, discipline, and evaluate department employees; approve discipline and recommend transfers, discharge, and salary increases.
Determine department goals with the Store Director and establish weekly schedules and daily work plans.
Inspect signage and displays and order merchandise for replenishment.
Calculate retail pricing, extend and post invoices, and oversee department bookkeeping procedures.
Analyze weekly and monthly sales trends, compare results to actuals, prepare advertising projections, and write ads.
Plan displays, promotions, and pre-orders, and conduct department inventory.
Maintain proper temperatures and storage procedures to ensure product freshness and control shrink.
Understand and troubleshoot equipment and ensure maintenance is performed as needed.
Work with Restaurant and Service staff and communicate sales ideas and updates to the team.
Unload trucks, check in delivered merchandise, and place products in appropriate storage areas.
Ensure competitive pricing and attend meetings, seminars, and continuing education as needed.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.