Market Grille Clerk

Hy-Vee, Inc.•Sioux Falls, SD
•Onsite

About The Position

The Market Grille Clerk provides prompt, efficient, and friendly customer service; reviews and fills customer orders; handles food safely; and keeps the work area clean and neat. The role works with coworkers to support customer satisfaction and a pleasant work environment. Duties are normally performed in a store environment, with daily contact with customers and the general public and contact with regulatory agencies regarding inspections. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

  • Ability to carry out detailed but uninvolved written or verbal instructions and deal with a few concrete variables.
  • Ability to perform simple addition and subtraction, copy figures, count, and record.
  • Ability to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing.
  • Ability to perform medium physical work, exerting up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
  • Ability to perform climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
  • Visual ability from less than 20 inches to more than 20 feet, with or without correction, including depth perception, color vision, and field of vision.
  • Successful completion of a pre-employment drug screen.

Nice To Haves

  • Six months or less of similar or related work experience.

Responsibilities

  • Provide prompt, efficient, and friendly customer service, treating customers with care, concern, and patience.
  • Greet customers, learn and use their names when possible, and assist with product location, hard-to-reach items, heavy items, suggestions, and other shopping needs.
  • Answer telephone calls promptly and help callers, including taking orders.
  • Take customer orders at the Market Grille counter and review orders for the day.
  • Work with coworkers to ensure customer satisfaction and a pleasant work environment.
  • Handle food safely, keep the work area clean and neat, and review food freshness and appearance.
  • Ensure an adequate food supply is ready, develop or follow a production list, anticipate product needs, and prepare or replenish products as necessary.
  • Pull products from the cooler or freezer for cooking; check in and put away products; and review invoices when applicable.
  • Operate department registers and receive payments and make change where applicable.
  • Remove trash in a timely manner.
  • Follow department and company standards for personal hygiene, dress, and other policies and store guidelines.
  • Report to work as scheduled and on time.
  • Wash dishes, order products and supplies, price products, and deliver orders as necessary.
  • Assist in other store areas and perform other job-related duties and special projects as required.
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