Market Grille Clerk

Hy-Vee•Overland Park, KS

12d•Onsite

About The Position

Hy-Vee Market Grille Clerks serve fresh, made-to-order food and create a warm, welcoming experience for customers. They help keep the department running smoothly by managing orders, handling food safely, maintaining product freshness and working with coworkers to provide quality service. The role suits someone who enjoys a fast-paced food-service environment and takes pride in helping customers. Clerks provide customer service at the counter and by telephone; prepare, replenish, and check food products; maintain a clean and sanitary work area; process transactions; and assist with other store needs as assigned. Training is provided. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

Ability to follow detailed written or verbal instructions and work through tasks with a few concrete variables.
Ability to perform simple addition and subtraction, copy figures, and count and record accurately.
Ability to understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
Ability to work effectively as part of a team.
No education requirement; training is provided.
Six months or less of similar or related work experience.
Frequently stand and walk throughout a shift in sales, food-service, or delivery areas.
Where applicable, safely use sharp knives and blades for food preparation.
Where applicable, operate a delivery vehicle in accordance with applicable DOT standards.
Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
Successfully complete a pre-employment drug screen.

Nice To Haves

Prior food-service experience is a plus.

Responsibilities

Provide prompt, friendly customer service and help make each visit positive.
Take customer orders at the Market Grille counter and answer the telephone promptly, including taking product orders.
Review daily orders, anticipate product needs, and prepare or replenish products as necessary.
Pull products from coolers or freezers for cooking and ensure adequate food supplies are available.
Handle food safely and check food for freshness and appearance.
Maintain a clean, sanitary work area throughout the shift.
Receive and put away products and review invoices as needed.
Operate the department register, receive payment, and make change where applicable.
Remove trash promptly and wash dishes as necessary.
Price and order products and deliver orders as needed.
Work with coworkers to support customer satisfaction and a pleasant work environment.
Assist in other store areas and take on special projects as assigned.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.