Market Grille Clerk

Hy-Vee, Inc.•Madison, WI

About The Position

The Market Grille Clerk serves made-to-order food and provides a warm, welcoming customer experience at the Market Grille counter. The role helps keep the department running smoothly by handling orders, preparing and replenishing products, following food-safety practices, and working with the team to deliver quality service. The position takes place in a busy store kitchen environment. Training is provided, and no education is required.

Requirements

Must be at least 18 years old.
Ability to follow detailed written or verbal instructions and work through tasks with a few concrete variables.
Ability to perform simple addition and subtraction, copy figures, and count and record accurately.
Ability to understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
Ability to work effectively as part of a team.
Frequently stand and walk throughout a shift.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, point-of-sale transactions, and cleaning and sanitation duties.
Where applicable, ability to safely use sharp knives and blades for food preparation.
Where applicable, ability to work around heat- and burn-related hazards from cooking, baking, or grilling equipment.
Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.
Employment is contingent upon successful completion of a pre-employment drug screen.

Nice To Haves

Six months or less of similar or related work experience.
Prior food service experience is a plus.

Responsibilities

Provide prompt, friendly customer service and help make each visit positive.
Take customer orders at the Market Grille counter and answer the telephone, including taking product orders.
Review daily orders, anticipate product needs, and prepare and replenish products.
Pull products from coolers or freezers for cooking and ensure adequate food supplies are ready.
Handle food safely and check its freshness and appearance.
Maintain a clean and sanitary work area.
Check in products, put them away, and review invoices as needed.
Operate the department register, receive payments, and make change where applicable.
Remove trash promptly and wash dishes as necessary.
Price and order products and deliver orders as needed.
Work with co-workers to support customer satisfaction and a pleasant work environment.
Assist in other store areas and take on special projects as assigned.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.