Market Development Representative

Docusign•Seattle, WA
•Hybrid

About The Position

The Market Development Representative (MDR) generates new business through outbound calls and targeted emails to potential clients. The MDR qualifies prospective customers by asking targeted questions about their business strategies and uses the resulting information to align and sell Docusign’s product offerings. Approximately 80% of the role is spent on the phone prospecting new clients. The position includes hands-on training focused on strategic selling and researching targeted accounts, offering an opportunity to gain experience in a rapidly growing SaaS company. This is an individual contributor role reporting to the Sr. Manager, MDR. The position is hybrid, requiring access to an office and at least two in-office days per week. The weekly in-office expectation may vary by team.

Requirements

  • At least 1 year of experience in a client- or customer-facing role.
  • Driven, enthusiastic, and hard-working nature.
  • Ability to form strong business relationships.
  • Excellent verbal and written communication skills.
  • Must already be authorized to work in the United States on a full-time, permanent basis without current or future visa sponsorship or immigration support.

Nice To Haves

  • BA/BS degree or equivalent sales-related experience.
  • Prior experience in the SaaS industry.

Responsibilities

  • Make outbound calls to prospects in Docusign’s core vertical markets, offering tailored solutions to improve business processes.
  • Schedule appointments between prospects and Account Executives across SMB, Mid-Market, or Enterprise verticals.
  • Use the CRM to record information strategically and identify additional opportunities in the assigned territory.
  • Work closely with Marketing to create email and LinkedIn campaigns that increase company and personal brand awareness.

Benefits

  • Sales personnel are eligible for variable incentive pay based on achievement of pre-established sales goals.
  • Paid time off and paid company holidays, based on region.
  • Paid parental leave of up to six months following birth, adoption, or foster care placement.
  • Health benefit plans, including options with 100% employer-paid premiums and plans with minimum employee contributions, available from the first day of employment.
  • Retirement and pension programs with potential employer contributions.
  • Learning and development options, including coaching, online courses, and education reimbursements.
  • Paid compassionate care leave following the loss of a loved one and other life-changing events.
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