Market Development Representative

Docusign•Chicago, IL
•Hybrid

About The Position

The Market Development Representative (MDR) generates new business through outbound calls and targeted emails to potential clients. The MDR qualifies prospective customers by asking targeted questions about their business strategy and uses the information to align and sell Docusign product offerings. Approximately 80% of the role is spent on the phone prospecting for new clients. The role includes hands-on training focused on strategic selling and researching targeted accounts, and offers experience in a rapidly growing SaaS company. This is an individual contributor position reporting to the Manager, MDR. The role is hybrid, dividing time between office and remote work. Access to an office is required, with a minimum expectation of two days per week in-office; the frequency may vary by team but the weekly in-office expectation applies.

Requirements

  • At least 1 year of experience in a client- or customer-facing role.
  • Driven, enthusiastic, and hard-working nature.
  • Ability to form strong business relationships.
  • Excellent verbal and written communication skills.
  • Must already be authorized to work in the United States on a full-time, permanent basis without current or future visa sponsorship or immigration support.

Nice To Haves

  • BA/BS degree or equivalent sales-related experience.
  • Prior experience in the SaaS industry.

Responsibilities

  • Make outbound calls to prospects in Docusign's core vertical markets, offering tailored solutions to address and improve business process problems.
  • Schedule appointments between prospects and Account Executives across SMB, Mid-Market, or Enterprise verticals.
  • Use CRM strategically to record information and identify further opportunities in the assigned territory.
  • Work closely with marketing to create email and LinkedIn campaigns that increase company and personal brand awareness.

Benefits

  • Sales personnel are eligible for variable incentive pay based on achievement of pre-established sales goals.
  • Paid time off and paid company holidays based on region.
  • Paid parental leave of up to six months following birth, adoption, or foster care placement.
  • Health benefit plan options, including plans with 100% employer-paid premiums and plans with minimum employee contributions, available from the first day of employment.
  • Retirement and pension programs with potential employer contributions.
  • Learning and development options, including coaching, online courses, and education reimbursements.
  • Paid compassionate care leave following the loss of a loved one and other life-changing events.
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