Market Development Representative

Docusign•Seattle, WA
•Hybrid

About The Position

The Market Development Representative (MDR) generates new business through outbound calls and targeted emails to potential clients. The MDR qualifies prospective customers by asking targeted questions about their business strategy, then uses that information to align and sell Docusign product offerings. Approximately 80% of the role is spent on the phone prospecting for new clients. The position includes hands-on training focused on strategic selling and researching targeted accounts, and offers the opportunity to gain experience in a rapidly growing SaaS company. This is an individual contributor role reporting to the Sr. Manager, MDR. The role is hybrid, with time divided between in-office and remote work. Access to an office is required, with an expectation of at least two in-office days per week; the frequency may vary by team but the weekly in-office expectation applies.

Requirements

  • BA/BS degree or equivalent sales-related experience.
  • At least 1 year of experience in a client- or customer-facing role.
  • Excellent verbal and written communication skills.
  • Ability to form strong business relationships.
  • Applicants must already be authorized to work in the United States on a full-time, permanent basis without current or future sponsorship.

Nice To Haves

  • Prior experience in the SaaS industry.
  • Driven, enthusiastic, and hard-working nature.

Responsibilities

  • Make outbound calls to prospects in Docusign’s core vertical markets, offering tailored solutions to business process problems.
  • Schedule appointments between prospects and Account Executives across SMB, Mid-Market, or Enterprise verticals.
  • Use CRM strategically to record information and identify further opportunities in the assigned territory.
  • Work closely with marketing to create email and LinkedIn campaigns that increase company and personal brand awareness.

Benefits

  • Eligible sales personnel may receive variable incentive pay based on achievement of pre-established sales goals.
  • Paid time off and paid company holidays, based on region.
  • Up to six months of paid parental leave following birth, adoption, or foster care placement.
  • Health benefit plans, including options with 100% employer-paid premiums and plans with minimum employee contributions, available from day one.
  • Retirement and pension programs, with potential employer contributions.
  • Learning and development options, including coaching, online courses, and education reimbursements.
  • Paid compassionate care leave following the loss of a loved one and other life-changing events.
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