About The Position

Deluxe Merchant Services is seeking a motivated, results-driven Market Account Executive to drive new business by building relationships with prospective merchants through referrals from bank partners. The role involves connecting with prospective customers through phone calls and in-person meetings, managing the sales process from initial contact through implementation, and providing ongoing support to existing merchants. The successful candidate will build relationships, identify customer needs, and recommend payment solutions that help businesses succeed. They will manage an active pipeline of bank-partner referrals, work toward monthly sales goals, prepare pricing proposals and customized solutions, close new business, coordinate onboarding and training, and maintain relationships with merchants and bank partners.

Requirements

  • Bachelor’s degree in a related field and 0 years of experience, or high school diploma/GED and 4 years of experience.
  • Must be at least 18 years of age.

Nice To Haves

  • Bachelor’s degree and 0 years of experience.

Responsibilities

  • Manage and maintain an active pipeline of leads generated through bank partnerships and work toward monthly sales goals.
  • Build relationships with prospective merchants through outbound calls, follow-up conversations, and in-person meetings.
  • Qualify sales opportunities, identify business needs, and recommend suitable payment processing products and services.
  • Analyze merchant processing statements and prepare competitive comparisons, pricing proposals, and customized solutions.
  • Present pricing and product recommendations, address customer questions, and close new business opportunities.
  • Manage the sales process from initial referral through signed agreement, ensuring required documentation is completed accurately and on time.
  • Coordinate merchant onboarding, implementation, and training for new customers.
  • Provide ongoing customer service and support to existing merchants, resolving questions and strengthening customer relationships.
  • Develop and maintain working relationships with bank partners to support referrals and identify additional sales opportunities.

Benefits

  • Competitive benefits beginning on day one.
  • Medical, dental, and vision healthcare coverage.
  • Paid time off, volunteer time off, and holidays.
  • Employer-matched retirement plan.
  • Employee stock purchase plan.
  • Short-term and long-term disability coverage.
  • Infertility treatment, adoption, and surrogacy assistance.
  • Tuition reimbursement. Benefits may vary based on role, location, or hours worked.
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