Merchant Services Account Executive - Business Banking

PNC•Gilbert, AZ

6d•Onsite

About The Position

At PNC, employees work together to deliver a strong customer experience and foster an inclusive workplace. This position is located in the Phoenix, Arizona market, with regular travel throughout the territory, and is part of the Business Banking organization. The Account Executive prospects and partners with Business Banking Relationship Managers and Treasury Management Officers to identify payment solutions opportunities for businesses with more than $2 million in annual revenue. The role markets credit card systems and support services to business customers and attracts and retains client relationships to meet sales objectives. Experience in Merchant Services or payment processing sales is preferred, and Spanish bilingual ability is preferred but not required. PNC operates as an in-office company; candidates are encouraged to discuss workplace expectations with the recruiter and hiring manager. The position requires customer focus and effective management of risks in accordance with PNC’s Enterprise Risk Management Framework. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

An associate degree is listed under Education; comparable combinations of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
Demonstrate appropriate knowledge, skills, and abilities for the role.
Roles at this level typically require a university or college degree with less than one year of professional experience and/or successful completion of a formal development program.
No required certifications.
No required licenses.

Nice To Haves

Experience in Merchant Services or payment processing sales.
Bilingual Spanish.
Preferred skills include Business Banking, Client Relationship Building, Competitive Strategies, Customer Inquiries, Merchant Services, Negotiation, Operations Management, Prospecting, Sales, and Sales Operations.
Competencies include Business Acumen, Client Relationship Management, Customer Experience Management, Decision Making and Critical Thinking, Effective Communications, Prospecting, Selling, and Tech Savvy.

Responsibilities

Market credit card systems and support services to business customers.
Attract and retain client relationships to meet sales objectives.
Develop and maintain relationships with clients.
Identify client requirements and recommend appropriate services.
Respond to customer inquiries about internal products, services, and credit card processing activities for the industry.
Manage, collect, and report sales statistics.
Interface with various sales channels to facilitate prompt referral of leads beyond the target market.
Prospect and partner with Business Banking Relationship Managers and Treasury Management Officers to identify payment solutions opportunities for businesses with more than $2 million in annual revenue.
Focus on customer needs and satisfaction when making business decisions and creating customized customer solutions.
Assess and manage risks associated with business objectives and activities in support of PNC’s Enterprise Risk Management Framework.

Benefits

Medical and prescription drug coverage, including a Health Savings Account feature, subject to eligibility.
Dental and vision options.
Employee and spouse/child life insurance.
Short- and long-term disability protection.
401(k) with PNC match.
Pension and stock purchase plans.
Dependent care reimbursement account.
Back-up child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select fully paid programs.
Wellness program with financial incentives.
Maternity and/or parental leave, subject to eligibility.
Up to 11 paid holidays each year, subject to eligibility.
9 occasional absence days each year, unless otherwise required by law.
Between 15 and 25 vacation days each year, depending on career level and years of service.