Manufacturing Service Branch Manager
About The Position
The Manufacturing Service Branch Manager manages and coordinates inside sales, warehouse, inventory, seal repair, machining, assembly, CAD engineering, and procurement staff and operations. The role is responsible for timely production of quality products at economical cost and appropriate quantities, and for developing a workforce capable of following operating procedures and supporting product distribution. The manager oversees personnel, operating procedures, inventory management, customer service, order processing, budgets, forecasts, backlog, delivery performance, facilities, and equipment. The position also analyzes operational problems, initiates corrective action, and ensures safety, health, and environmental requirements are met or exceeded. The role requires effective communication and leadership, computer proficiency, and the ability to adjust working hours as needed for business operations.
Requirements
- At least 6 years of experience working in a manufacturing environment, including mechanical seals or rotating equipment, inventory, material management, and distribution practices.
- Ability to read blueprints.
- Supervisory experience, including supervising a diverse workforce.
- Knowledge of integrated business and manufacturing systems operations involving MRP.
- Knowledge of Continuous Improvement Process (CIP).
- Strong interpersonal skills and ability to communicate effectively at all organizational levels.
- Computer proficiency and ability to create reports using Excel, PowerPoint, and Power BI.
- Ability to work a flexible schedule as needed to accommodate business operations.
- Ability to follow applicable safety and environmental requirements, including manual lifting guidelines.
Nice To Haves
- Bachelor’s degree in a business-related field, or equivalent work experience.
- Machine shop experience.
Responsibilities
- Supervise personnel, schedule work, manage overtime, cross-train employees, and manage personnel actions.
- Lead the team through effective communication, coaching, training, and development.
- Develop and monitor operating procedures for order processing, inventory control, customer service, seal repair, machining, assembly, and personnel training.
- Handle incoming telephone, fax, and mail orders and inquiries about pricing, quotations, part identification, application recommendations, delivery dates, change orders, and seal repair service.
- Create reports using Excel, PowerPoint, and Power BI.
- Interpret and implement company policies.
- Manage the inventory system to meet customer order requirements while maintaining capacity utilization and minimizing inventory.
- Approve vendor parts orders and authorize substitute part numbers.
- Achieve monthly forecasts, manage backlog, and support on-time delivery.
- Manage annual operating budgets and oversee maintenance of the building, equipment, and grounds.
- Analyze operational problems or deficiencies and initiate corrective action.
- Ensure safety, health, and environmental rules and regulations are met or exceeded.
- Complete work safely, follow safety requirements and environmental requirements, and participate in required EHS training.
- Perform additional duties as assigned.
Benefits
- Competitive compensation and benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
