Manufacturing Operations Supervisor

American Bankers Insurance Company of Florida•Lewisville, TX

10d•Onsite

About The Position

The Operations Supervisor is responsible for employees and effective operation of the facility. The role prepares work schedules, assigns tasks, coordinates workflow and projects, oversees work completion, and monitors team performance. It requires attention to detail, supervisory ability, and proficiency in manufacturing, distribution, inventory, and warehousing processes. This is an onsite position at the Lewisville, Texas facility, scheduled Monday through Thursday, 12 p.m. to 11 p.m. The supervisor ensures compliance with company policies and process standards while maintaining employee morale and overseeing staff training. In partnership with management and site leadership, the role establishes and achieves department and company goals, drives process improvements and new product introductions, resolves operational problems, and maintains production, productivity, quality, safety, and financial standards. The position also coordinates communication across teams, shifts, departments, and external representatives; manages employee performance and development; reviews operational reports and engagement scores; and ensures daily shift production reports are completed on time. The role requires regular desk work using standard office equipment, with occasional standing, walking, and lifting, carrying, or moving up to 20 pounds. Other occasional physical activities and exposure to temperature changes and moving or office machinery may occur. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

HR diploma or GED required.
At least 3 years of leadership experience in a fast-paced, high-volume manufacturing or repair environment.
Strong knowledge and ability using Microsoft Office, including Word, Excel, and PowerPoint.
Prior experience in a warehouse, shipping, receiving, or related environment required.
Ability to identify potential process and workflow improvements.
Demonstrated experience directly supervising and coaching others.
Strong verbal and written communication skills.
Ability to interface successfully with all levels of company personnel and with external personnel.
Ability to establish and maintain effective business relationships with suppliers and vendors.
Strong interpersonal skills for problem-solving, brainstorming, strategy development, and conflict resolution.
High-energy, professional approach; driven and goal-oriented, with a focus on results.
Ability to multitask in a fast-paced, dynamic assembly and logistics environment.
May be required to work across multiple shifts.

Nice To Haves

Understanding of Lean and Six Sigma methodologies.
Associate degree and 3 or more years of experience supervising 15 or more hourly associates in a fast-paced manufacturing environment.

Responsibilities

Ensure adherence to company policies and process standards, maintain employee morale, and oversee training for new and existing staff.
Work with management to establish department and company goals and use experience, judgment, and innovation to achieve them.
Drive process improvements and coordinate new product introductions.
Serve as a liaison among teams, shifts, supervisors, and departments, and partner with vendor, customer, and client representatives.
Carry out supervisory and human resource responsibilities, including hiring, performance reviews, mentoring, coaching, and disciplinary actions.
Manage the team training matrix to ensure it is accurate and compliant with each employee’s assigned area.
Review Tableau reports to ensure the team and department meet desired performance metrics.
Drive engagement in the area of responsibility, work with the team to foster an engaged culture, and partner with the manager to review Peakon scores and create action plans in the tool.
Meet production operational standards by implementing production, productivity, and quality standards.
Work with site leadership to resolve problems and identify process improvements.
Meet production financial standards by controlling and minimizing production expenses.
Monitor production performance and ensure daily shift production reports are completed on time.
Maintain a safe and healthy work environment by following and enforcing standards and procedures and complying with legal regulations.
Conduct one-on-one associate meetings at least monthly to review performance and provide feedback and coaching.
Perform other duties as assigned.