Manufacturing Operations Supervisor

American Bankers Insurance Company of Florida•Lewisville, TX
•Onsite

About The Position

The Manufacturing Operations Supervisor is responsible for employees and effective operations at the Lewisville, Texas facility. The role prepares work schedules, assigns tasks, coordinates workflow and projects, oversees work completion, and monitors team performance. It requires attention to detail, supervisory ability, and proficiency in manufacturing, distribution, inventory, and warehousing processes. This is an onsite position with a Monday–Thursday schedule from 6:00 a.m. to 4:30 p.m. The position may require work across multiple shifts.

Requirements

  • HR Diploma or GED required.
  • At least 3 years of leadership experience in a fast-paced, high-volume manufacturing or repair environment.
  • Strong knowledge and ability using MS Office, including Word, Excel, and PowerPoint.
  • Prior experience in a warehouse, shipping, receiving, or related environment.
  • Ability to identify potential process and workflow improvements.
  • Demonstrated experience directly supervising and coaching others.
  • Strong verbal and written communication skills.
  • Ability to interface successfully with all levels of company personnel and with external personnel.
  • Ability to establish and maintain effective business relationships with suppliers and vendors.
  • Strong interpersonal skills for problem solving, brainstorming, strategy development, and conflict resolution.
  • A high-energy, driven, goal-oriented approach.
  • Ability to multitask in a fast-paced, dynamic assembly and logistics environment.

Nice To Haves

  • Understanding of Lean and Six Sigma methodologies.
  • Associate's degree and 3 or more years of experience supervising 15 or more hourly associates in a fast-paced manufacturing environment.

Responsibilities

  • Ensure adherence to company policies and process standards while maintaining employee morale and overseeing training for new and existing staff.
  • Work with management to establish department and company goals and use experience, judgment, and innovation to achieve them.
  • Develop and implement process improvements and coordinate new model introductions.
  • Serve as a liaison between teams, shifts, supervisors, departments, and vendor, customer, and client representatives.
  • Perform supervisory and human resource activities, including hiring, performance reviews, mentoring, coaching, and disciplinary actions.
  • Manage the team training matrix to ensure it is accurate and compliant with each individual's assigned area.
  • Review Tableau reports to confirm the team or department is meeting performance metrics.
  • Drive engagement within the area of responsibility, review Peakon scores with the manager, and create action plans in the tool.
  • Meet production operational standards by implementing production, productivity, and quality standards.
  • Work with site leadership to resolve problems and identify process improvements.
  • Meet production financial standards by controlling and minimizing production expenses.
  • Monitor production performance and ensure daily shift production reports are completed on time.
  • Maintain a safe and healthy work environment by following and enforcing standards and procedures and complying with legal regulations.
  • Conduct one-on-one meetings with associates at least monthly to review performance and provide feedback and coaching.
  • Perform other duties as assigned.
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