Manufacturing Operations Supervisor

Assurant•Lewisville, TX
•Onsite

About The Position

The Operations Supervisor is responsible for employees and effective operation of the facility. The role prepares work schedules, assigns tasks, coordinates workflow and projects, oversees work completion, and monitors team performance. It requires attention to detail, supervisory ability, and experience with manufacturing, distribution, inventory, and warehousing processes. This is an onsite position at the Lewisville, Texas facility, working Monday through Thursday from 12 p.m. to 11 p.m. The supervisor helps ensure production, quality, safety, and financial standards are met; supports employee training and engagement; and works with management and site leadership on goals and process improvements.

Requirements

  • HR diploma or GED required.
  • At least 3 years of leadership experience in a fast-paced, high-volume manufacturing or repair environment.
  • Strong knowledge and ability with Microsoft Office, including Word, Excel, and PowerPoint.
  • Prior experience in a warehouse, shipping, receiving, or related environment required.
  • Ability to identify potential process and workflow improvements.
  • Demonstrated experience directly supervising and coaching others.
  • Strong verbal and written communication skills.
  • Ability to interface successfully with all levels of company personnel and external personnel.
  • High-energy professional able to establish and maintain effective business relationships with suppliers and vendors.
  • Strong interpersonal skills for problem solving, brainstorming, strategy development, and conflict resolution.
  • Driven and goal-oriented, with a focus on results.
  • Ability to multitask in a fast-paced, dynamic assembly and logistics environment.
  • May be required to work across multiple shifts.

Nice To Haves

  • Understanding of Lean and Six Sigma methodologies.
  • Associate degree and 3 or more years of experience supervising 15 or more hourly associates in a fast-paced manufacturing environment.

Responsibilities

  • Ensure adherence to company policies and process standards while maintaining employee morale and overseeing training for new and existing staff.
  • Work with management to establish department and company goals, using experience, judgment, and innovation to achieve them.
  • Drive process improvements and coordinate new product introductions.
  • Act as a liaison among teams, shifts, supervisors, and departments, and partner with vendor, customer, and client representatives.
  • Carry out supervisory and human-resource responsibilities, including hiring, performance reviews, mentoring, coaching, and disciplinary actions.
  • Manage the team training matrix to ensure it is accurate and compliant for each employee’s assigned area.
  • Review Tableau reports to assess whether the team or department is achieving performance metrics.
  • Drive engagement within the area of responsibility, work with the team to foster an engaged culture, and review Peakon scores with the manager to create action plans in the tool.
  • Meet production operational standards by implementing production, productivity, and quality standards.
  • Work with site leadership to resolve problems and identify process improvements.
  • Meet production financial standards by controlling and minimizing production expenses.
  • Monitor production performance and ensure daily shift production reports are completed on time.
  • Maintain a safe and healthy work environment by following and enforcing standards and procedures and complying with legal regulations.
  • Conduct one-on-one meetings with associates at least monthly to review performance and provide feedback and coaching.
  • Perform other duties as assigned.
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