Manufacturing IT Technician (Full time on-site)

Cardinal Glass Industries•Sugar Hill, GA

4d•$24 - $26•Onsite

About The Position

The Manufacturing IT Technician will be responsible for maintaining and supporting the IT infrastructure within a manufacturing plant environment. This role involves hands-on work with network cabling, hardware installation and repair, software troubleshooting, and collaborating with corporate IT teams to ensure seamless operations and adherence to company standards. The technician will also be responsible for documentation and compliance with cybersecurity policies. This is a full-time, on-site position that requires rotation between two local facilities.

Requirements

1–3 years of hands-on IT support experience.
Practical experience running Ethernet cables, punching down jacks, managing cable trays, and neatly routing wires in an industrial or office setting.
Strong troubleshooting skills with Windows 10 & 11, Active Directory Management, and remote deployment tools.
Computer hardware knowledge including reimaging and migrations.
Software deployment experience.
Minimal server OS management.
IP addressing knowledge.
Basic understanding of network topology, TCP/IP, switches, and corporate Wi-Fi troubleshooting.
Experience configuring peripheral devices like barcode scanners and industrial printers.
Vendor collaboration skills (scheduling and holding them accountable for work completion, etc.).
Ability to stand and walk the plant floor for extended periods, climb ladders, crawl under workstations, run cables through tight spaces or over scaffolding, and lift up to 50 lbs. of IT equipment.
Ability to work in a fast-paced environment.
Willingness to work on projects that need to be completed sometime before and after scheduled work hours.

Nice To Haves

Experience working inside a manufacturing plant, warehouse, or industrial environment is highly preferred.
Scissor/Boom lift experience is a plus.
Camera, WAP, Speaker Installations.

Responsibilities

Run, route, terminate, and secure low-voltage network cables (Cat5e/Cat6) across the facility.
Connect automated machinery, industrial printers, workstations, and peripherals to the plant network.
Collaborate directly with Corporate IT staff to implement network infrastructure upgrades, server rollouts, and company-wide software deployments.
Coordinate with corporate teams to schedule and execute local system patches, firmware updates, and software licensing compliance without disrupting production schedules.
Partner closely with the local co-technician to share knowledge, hand off ongoing projects seamlessly, and maintain consistent IT standards across both plant locations.
Rotate physical work locations between the two local facilities on a monthly schedule.
Respond immediately to technical issues on the production floor to minimize machinery downtime.
Diagnose hardware failures on glass cutting tables, tempering control stations, and coating line terminals.
Install, configure, and repair ruggedized PCs, industrial touchscreen monitors, thermal barcode printers, and handheld inventory scanners.
Provide front-line support for production lines utilizing Shopfloor and ClearPath software.
Maintain accurate site documentation regarding corporate hardware standards, network drop maps, and asset tracking.
Ensure all local systems strictly adhere to corporate cybersecurity policies.