Managing Partner - Sports & Social Columbus

Live! Hospitality & Entertainment•Columbus, OH

10d•Onsite

About The Position

The Managing Partner is the entrepreneurial leader of the assigned business and is fully accountable for driving sales, ensuring guest satisfaction, building a strong team, and controlling costs. The role leads a DraftKings Sports & Social venue, an immersive sports entertainment and dining concept combining DraftKings’ sports gaming platform with Sports & Social’s dining and entertainment operations. Managing Partners are eligible to participate in the Managing Partner Bonus Plan. The Managing Partner drives revenue through sales-building, group sales, VIP efforts, and outreach, while coordinating with operations, marketing, promotions, and sales leaders. The role is present during peak revenue periods and represents the venue to guests, community organizations, sponsors, businesses, and media. The position ensures high-quality service, food, beverage, and entertainment; maintains facility cleanliness and appearance standards; and addresses customer service needs. It recruits, trains, develops, motivates, and manages team members, fostering a positive culture and taking disciplinary action when necessary. The Managing Partner oversees day-to-day operations and financial performance, including inventory, labor, cash controls, deposits, financial reports, vendor and entertainment contracts, and administrative duties. The role also promotes a safe working and guest environment and ensures completion of applicable compliance training.

Requirements

At least 5 years of experience in restaurant or nightclub management; multi-unit management experience is a plus.
High school diploma or GED required.
Fluent English; other languages are preferred.
Excellent people-management, communication, and listening skills.
Proven ability to build and lead a team and communicate effectively verbally and in writing.
Ability to draft professional written communications for senior leadership, team members, and guests.
Ability to read and analyze basic financial reports and perform fundamental arithmetic.
Flexible and adaptable to change.
Demonstrated time-management and organizational skills.
Internally motivated, detail-oriented, and passionate about teaching others.
Ability to work a flexible schedule that includes evenings, weekends, and holidays.

Nice To Haves

Multi-unit management experience.
Four-year college degree or equivalent, with coursework in restaurant management.
Fluency in languages in addition to English.

Responsibilities

Drive revenue through sales-building, group sales, VIP efforts, and other outreach initiatives.
Coordinate with operational, marketing, promotions, and sales leaders to achieve revenue goals.
Be present in the venue during peak revenue periods, including Thursday through Saturday nights, sports watch events, and large group or full-venue buyouts.
Represent the venue professionally to marketing partners, sponsors, local businesses, civic organizations, and media.
Ensure an energetic, high-quality guest experience across service, food, beverage, and entertainment.
Maintain a professional company image, including facility cleanliness and maintenance, uniforms, and appearance standards.
Ensure food and beverage service meets company standards and respond to customer service needs.
Recruit, interview, and hire management and hourly team members.
Build a positive team culture and foster pride in the brand; train, motivate, reward, develop, and promote team members.
Take disciplinary action and terminate team members when necessary.
Ensure team members have the tools and equipment required to perform their jobs.
Oversee day-to-day operations within company policies and guidelines.
Manage inventory, cost of goods sold, nightly comps, nightly recap reports, and safe audits.
Control profit and loss through cash security procedures, inventory and labor management, financial-report review, and appropriate operational actions.
Prepare operating statements and other financial disclosures and take appropriate actions.
Manage service contracts with outside vendors, including entertainment vendors, and ensure contracts receive proper legal review and approval.
Ensure daily deposits are completed, safe counts are conducted, and venue cash is secured.
Complete financial, personnel, and payroll administrative duties accurately and on time in accordance with company policies.
Maintain a safe environment for guests and team members to reduce injury and accident risks.
Ensure team members complete applicable compliance training.