Managing Director, Solution Architecture (M3)

Save the Children 2022•Fairfield, CT

1d•Hybrid

About The Position

Save the Children is seeking a Managing Director, Solution Architecture to lead its U.S. Solution Architecture team within the Business and Technology Solutions (BTS) department. The role guides major technology transformations, including the move from Blackbaud to Salesforce and from Agresso to Oracle, and partners with the Head of User Experience and Solution Architecture to strengthen architecture practices and develop the team. The position also serves as the U.S. Lead Technical Architect for Salesforce, aligning global platforms with U.S. fundraising and finance needs while maintaining critical services during the transition. The role establishes architecture standards, governance, documentation, and agile practices; leads enterprise architecture for the Salesforce and Oracle transformations; and oversees Salesforce architecture from feasibility and blueprint through design, implementation, migration, testing, deployment, and operational handover. It coordinates decisions and dependencies across U.S. and global teams, guides implementation partners, manages technical risks and deviations, and communicates recommendations and tradeoffs to business and executive audiences. The role also manages the U.S. Salesforce relationship, including platform and licensing strategy, product evaluation, commercial negotiations, and engagement with Salesforce leaders. The Managing Director trains, coaches, supervises, and develops staff; builds and retains a diverse and inclusive team; sets goals and development opportunities; and allocates staffing, budget, and architecture capacity. The role works with BTS leadership to set direction and make architecture expertise accessible across the technology portfolio. The position is hybrid and based at Save the Children office locations in Washington, DC; Fairfield, Connecticut; or Lexington, Kentucky. The listed U.S. target salary ranges by location are $143,650–$160,550 for Geo 1, $130,900–$146,300 for Geo 2, and $116,875–$130,625 for Geo 3. Actual compensation may vary based on relevant experience, internal peers, business sector, and geographic location.

Requirements

Bachelor’s degree or equivalent experience, plus at least 10 years of relevant experience.
Expertise in enterprise and solution architecture, including architecture methods, governance, current-state assessment, future-state design, and technology roadmaps.
Technical leadership of large-scale CRM, ERP, financial management, or comparable enterprise transformations spanning solution design, integration, migration, implementation, and transition to operations.
Ability to manage multiple complex initiatives, assess technology risks and dependencies, and guide teams through organizational change.
Ability to influence across cross-functional, global, or federated organizations and align enterprise strategy with local business needs.
Ability to explain technical decisions to business, technology, and executive audiences.
Knowledge of relevant technology trends and architecture and project methodologies, with the ability to apply them to improve delivery.
Professional proficiency in Microsoft Office and Atlassian project management tools.
Professional proficiency in spoken and written English.

Nice To Haves

Experience in the nonprofit sector.

Responsibilities

Establish architecture standards, governance, documentation, and agile ways of working across BTS.
Lead enterprise architecture for the transition to SCI’s global Salesforce CRM and Oracle financial management platforms.
Serve as the U.S. Lead Technical Architect for Salesforce, overseeing feasibility, blueprint, design, build, integration, data migration, testing, deployment, and operational handover.
Assess current systems, processes, and integrations and define future-state architecture and migration roadmaps aligned with global solutions and U.S. requirements.
Guide cross-functional teams and implementation partners, including providing matrix architecture leadership to SCI architects assigned to the transformations.
Coordinate design decisions, resources, and delivery dependencies across U.S. and global teams.
Govern significant technical decisions, local requirements, and solution deviations.
Resolve risks and dependencies involving data and master data management, integrations, payments, marketing, reporting, and connected platforms while maintaining critical CRM capabilities during transition.
Partner with user experience, DevOps, business analysis, data, security, and operations leaders to improve requirements translation, testing, and support.
Communicate recommendations and tradeoffs clearly to business and executive audiences.
Manage the U.S. Salesforce relationship, including platform and licensing strategy, product evaluation, and participation in commercial negotiations.
Engage Salesforce leaders to represent nonprofit needs, influence product roadmaps, and align emerging capabilities with CRM strategy.
Train, develop, coach, lead, and supervise staff; communicate organizational priorities and connect staff work to the mission and values.
Build and retain a diverse, inclusive team; set goals, shape roles and development opportunities, and allocate staff, budget, and architecture capacity.
Partner with the Head of User Experience and Solution Architecture and BTS leaders to set direction, clarify responsibilities, and make architecture expertise accessible across the technology portfolio.

Benefits

Flexible schedules and generous paid time off.
11 paid holidays plus 2 floating holidays.
Hybrid working opportunities.
Competitive health care, dental, and vision coverage for employees and their families.
Paid caregiver, parental/adoption, critical child illness, and fertility leaves.
Annual merit increases and/or additional incentives for eligible employees.
Retirement savings plan with employer contributions after one year.
15 safety and wellness days annually; prorated to 8 days for employees hired on or after July 1.
Mental health benefits and support through Calm and company-hosted events.
Free and confidential Employee Assistance Program assessments, short-term counseling, referrals, and follow-up services.
Access to internal and external learning and development opportunities and mentorships.