Managing Director - AI Solution Consulting

MAP • Austin, TX

7h

About The Position

The Managing Director, AI Solution Consulting will lead WPP Enterprise Solutions’ agentic AI business in the US. The role advises C-level clients on where AI agents can create value, shapes ecosystems that combine bespoke agents with clients’ existing platforms, demonstrates incremental ROI, and grows a portfolio of accounts and a team.

The Managing Director partners with client engagement and growth teams to identify opportunities, contribute AI strategy to pursuits, shape proposals and commercial models, and lead solutions through to signature. The role advises CMOs, CDOs, and CX leaders; establishes value cases and measurable ROI; determines what to build or configure across platforms; and oversees agentic AI programmes for outcomes, quality, and client satisfaction. It also sets standards for responsible delivery, including evaluation, human oversight, and governance aligned with emerging US AI regulation, while developing the US team and serving as a recognised voice on agentic marketing and CX.

Success over the first 12 months includes a growing US agentic pipeline and bookings against an agreed growth target, improvements to global delivery standards informed by US engagements, and hiring and developing a team of AI Solution Consultants sized to the pipeline.

Requirements

• 12+ years in consulting, CX, marketing technology, or AI.
• 5+ years leading a portfolio, P&L, or practice at a technology and/or marketing agency consultancy.
• Deep understanding of marketing organizations, including campaign planning, creative and content production, CRM and lifecycle, and personalization, and of where AI can affect speed, cost, and creative output.
• Deep understanding of the end-to-end consumer journey and ability to identify where AI can transform important customer moments, create differentiated experiences, and deliver measurable value.
• Practical fluency with current AI and agent tools, including the ability to demonstrate an idea to a client and explain what agents can and cannot reliably do.
• Experience taking generative or agentic AI from pilot to production with quantifiable results.
• Record of originating and closing multi-million-dollar programmes.
• Executive presence and ability to communicate AI value and risk clearly to C-level audiences.
• Ability to collaborate and lead through influence across engagement and technical capabilities in a multi-agency group.
• Experience building, leading, and inspiring high-performing teams of consultants.

Responsibilities

• Grow and win the US portfolio with client engagement and growth teams by spotting opportunities, contributing AI vision to pursuits, shaping proposals and commercial models, and leading AI solutions through signature.
• Advise CMOs, CDOs, and CX leaders on an agentic agenda aligned with their business strategy rather than a vendor roadmap.
• Build value cases with clear baselines and attribution so proposed agents have a measurable route to ROI.
• Determine what to build as bespoke solutions and what to configure on existing platforms, and how to integrate them safely into an agentic ecosystem.
• Partner with client engagement teams to oversee a portfolio of agentic AI programmes and ensure outcomes, quality, and client satisfaction.
• Set responsible agentic delivery standards covering evaluation, human oversight, and governance aligned with emerging US AI regulation.
• Build, lead, develop, and inspire the US AI Solution Consulting team.
• Develop thought leadership and become a recognised voice on agentic marketing and CX.
• Improve global agentic delivery standards, including value cases, evaluation, and governance, using lessons from US engagements.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed