Managing Broker-Market Sales Manager

Auben Realty•Chattanooga, TN

About The Position

The Managing Broker, also called the Market Sales Manager (MSM), is a highly skilled and influential leader responsible for shaping the brokerage team’s culture and developing a high-performing real estate sales team. Reporting directly to the Director of Sales, this role focuses on recruiting, hiring, managing, and developing sales agents while designing the systems, processes, policies, and associate experience needed to support growth. The role calls for an entrepreneurial, strategic, principled, and data-driven change agent with operations and high-growth sales experience. The MSM leads the transformation of brokerage procedures, processes, policies, and culture. The position supports a vertically integrated real estate investment platform operating in the Midwest and Southeast, with businesses spanning brokerage, property management, property maintenance, construction project management, and marketing and advertising. The role works with internal teams and external partners to improve sales operations and support company growth. The position requires daily oversight and training of agents, market sales planning and performance monitoring, budget management, legal compliance, and collaboration with market leadership to drive business. The successful candidate will help build and improve the market’s sales structure, processes, software training, and networking activities.

Requirements

Brokerage License.
Proven leadership track record and successful sales leadership experience in real estate.
Extensive subject matter expertise in local, state, and national industry trends and standards.
Strong quantitative, financial, analytical, and strategic-thinking skills.
Exceptional interpersonal skills and experience building relationships with internal teams, third-party management, and equity partners.
Advanced skills in Microsoft Excel and familiarity with industry-standard software such as AppFolio.
Ability to work independently and as part of teams in a dynamic environment.
Integrity and a strong reputation in the industry, with a commitment to excellence.
Positive, adaptable attitude focused on continuous improvement and innovation.
Direct and urgent communication skills to support exceptional customer service.

Nice To Haves

Operations and high-growth sales background.
Teacher mentality and ability to develop onboarding, training, and continuing education programs for the sales team.
Experience with Dotloop, Flex/MLS, Crexi, AppFolio, and LeadSimple.

Responsibilities

Recruit, hire, onboard, build, and develop the Market Sales Team, including Licensed Agents, Business Brokers, and other key associates.
Provide daily oversight and training for professional real estate agents in the Market.
Set and monitor market sales goals, including Gross Sales Volume, GCI, individual agent goals, and AUM goals, using measurable metrics.
Actively manage and monitor the Market Sales Department operating budget.
Ensure legal compliance across all sales activities.
Collaborate with the Senior Investor Account Manager and/or Market Director to drive new business.
Drive real estate inventory in the Market for sale, acquisitions, lease, and management.
Develop training for sales team software, including Dotloop, Flex/MLS, Crexi, AppFolio, and LeadSimple.
Assist the Market Director with implementing operational policies and procedures.
Assist the Market Director with continuously developing the Market’s sales structure.
Maintain current business and information in sales software.
Plan, execute, and attend networking events on behalf of Auben Realty in the Market.