Manager

Horizon House Careers•Philadelphia, PA

About The Position

Horizon House is seeking a full-time Manager for its Behavioral Health Services Division. The Manager coordinates and provides guidance, counseling, and encouragement to program residents who have been identified as having a mental health and/or personality disorder and are involved with the criminal justice system. The role assists the Director with daily site operations, including supervising direct care weekend staff, and supports staff in maintaining a program milieu consistent with Dialectical Behavior Therapy (DBT). The Manager works with the Clinical Team to implement and document treatment plan goals and residents’ progress, reinforces individual treatment plans and directed updates, ensures appropriate services are delivered, and is responsible for site operations during assigned shifts. The Manager is expected to uphold Horizon House’s mission, values, and beliefs in all aspects of the work.

Requirements

Bachelor’s degree in Human Services, Social Services, Healthcare, or a related field.
At least 2 years of relevant experience in the mental health and/or forensic field.
At least 1 year of prior supervisory experience.
Good communication and counseling skills.
Good writing and computer skills, including the ability to use an Electronic Health Record.
Ability to work independently or as part of a team.
Valid driver’s license with an acceptable driving record.
Ability to perform frequent talking and listening, and to lift, carry, fold, kneel, reach, stack, stoop, and bend; duties may include direct intervention with residents.
Ability to respond to crisis situations, including managing aggression.
Manual dexterity and fine motor skills.

Nice To Haves

Experience in residential or other services to individuals with Severe Mental Illness or Personality Disorders is strongly preferred.

Responsibilities

Coordinate and provide guidance, counseling, and encouragement to residents with mental health and/or personality disorders who are involved with the criminal justice system.
Assist the Director with daily site operations, including supervising direct care weekend staff.
Provide guidance and feedback to direct care staff to ensure the program milieu is consistent with Dialectical Behavior Therapy treatment practices.
Work with the Clinical Team to implement and document treatment plan goals and residents’ progress.
Support direct care staff and residents.
Ensure delivery of services consistent with program and residents’ goals.
Maintain the milieu using DBT techniques.
Ensure required documentation of activities and residents’ progress is complete.
Reinforce individual treatment plans and incorporate directed modifications and updates.
Operate the site during assigned shifts.
Carry an agency cell phone to perform on-call responsibilities.
Uphold Horizon House’s mission, values, and beliefs in all aspects of the work.