Manager - Portfolio Manager

American Express•Phoenix, AZ

About The Position

The Portfolio Manager supports the Enterprise Cloud portfolio and reports to the Director – Portfolio Management. The role partners with senior Technology leaders to manage the Operating Expense (Opex) plan, with a strategic focus on expense optimization. The successful candidate brings deep Opex analytics and financial management experience, meticulous attention to detail, executive presentation experience, and the ability to build positive relationships with the team and partners. The role suits a highly organized, action-oriented communicator who is comfortable challenging the status quo and working in a fast-paced environment. The Portfolio Manager helps define, plan, and build the Enterprise Cloud technology Opex portfolio; oversees day-to-day portfolio activities; and supports successful financial and operational outcomes. The position develops metrics, insights, and recommendations to inform executive decisions, while building partnerships across technology, finance, and business stakeholders. It also supports change management initiatives, implementation strategy, and enabling tools and processes.

Requirements

  • Bachelor's degree.
  • Data analytics and financial modeling skills.
  • At least 5 years of Portfolio or Program Management experience in a large technology organization.
  • Ability to execute and maintain high performance under tight timelines.
  • Ability to work collaboratively with and through others as a team player.

Nice To Haves

  • Superb written and verbal communication skills.
  • Advanced or expert Excel, PowerPoint, and visual presentation skills.
  • Problem-solving and root-cause identification skills.
  • Cloud technology knowledge.
  • Financial modeling and analysis literacy, including the ability to connect strategy to financial results.
  • Excellent relationship-building skills and the ability to inspire others.
  • Ability to influence others and move toward a common vision or goal.
  • Flexibility and adaptability, including the ability to work in ambiguous situations.
  • Strong organization and a natural inclination for planning strategy and tactics.

Responsibilities

  • Partner with the Portfolio Director, team, and partners to help define, plan, and build the Enterprise Cloud technology Opex portfolio.
  • Manage day-to-day portfolio activities, including resourcing, financial modeling, data trending, and identification of risks and opportunities.
  • Own financial and operational outcomes across the portfolio by gathering status updates and escalating delivery risks when needed.
  • Build strong partnerships with technology, finance, and business stakeholders to maintain and deliver against technology roadmaps.
  • Develop recommendations by connecting information across conversations, workstreams, and data, and synthesizing feedback.
  • Enable executive leadership decision-making by developing and presenting metrics and insights on operations, delivery, finance, and business.
  • Collaborate with stakeholder teams to identify and manage milestones and the overall plan.
  • Promote awareness and transparency by keeping stakeholders informed of key decisions and relevant timelines.
  • Support the development of change management initiatives, implementation strategy, and enabling tools and processes.
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