Manager

AMC Theatres•Mesquite, TX

11d•$21 - $22

About The Position

As a Manager at AMC, you’ll lead theatre operations and people in support of AMC’s Mission and Values. You’ll drive results through coaching, communication, and ownership, while helping create a culture where team members grow and guests feel welcome. The role includes operational and administrative responsibilities, oversight of an assigned theatre department where applicable, and support for the General Manager or Senior Manager in meeting Food & Beverage guest-service and financial goals. Managers guide and develop crew and supervisors, contribute to hiring and training, and maintain a professional, inclusive, safe, and accountable environment. Compensation is $21.00–$22.10 per hour; actual compensation may vary based on factors such as skills, relevant experience, location, and business needs.

Requirements

Must be at least 18 years old; other location-specific age requirements may apply.
Six months of supervisory or commensurate leadership experience.
Standing, walking, lifting, twisting, and bending on a frequent basis.
Ability to lift up to 50 pounds and carry it up to 90 feet, or deposit it into a dumpster or trash compactor.

Nice To Haves

One year of experience in a guest-focused business, such as retail, restaurant, or hospitality.
Working knowledge of all theatre crew functions.
Demonstrated analytical, planning, and problem-solving skills.
Proven ability to consistently deliver results with minimal supervision.
Strong oral and written communication skills.
Proficient computer knowledge, including Microsoft Office Suite and theatre-specific systems.

Responsibilities

Perform daily, opening, and closing operational and administrative duties.
Oversee and complete theatre administrative reports.
Ensure associates consistently meet AMC Guest Service standards.
Ensure proper staffing levels across all areas of the theatre.
Reinforce guest and operational focus through MBWA (Managing By Walking Around).
Review financial numbers regularly to drive performance and optimize the guest experience.
Oversee an assigned theatre department, if applicable.
Listen, communicate, and work effectively with guests in a high-volume setting.
Support the General Manager or Senior Manager in achieving Food & Beverage-related guest-service and financial goals.
Complete other functions and assignments as assigned by the General Manager or Senior Manager, where applicable.
Maintain regular personal attendance for all scheduled shifts in accordance with AMC’s Management Work Schedule Policy.
Uphold AMC’s Business Practice Standards and follow established company policies and procedures.
Model AMC’s Values with a professional, positive demeanor and lead with ownership and integrity.
Adhere to and uphold AMC’s appearance standards, including Wardrobe 101.
Foster an inclusive environment where everyone feels welcomed, valued, and respected.
Address concerns promptly and directly to support a safe, respectful, and accountable environment.
Lead teams and use available resources to meet goals and deliver a strong guest and team experience.
Guide and develop crew and supervisors to perform their roles with excellence and confidence.
Communicate effectively with supervisors, peers, subordinates, guests, vendors, and corporate partners in fast-paced, high-volume settings.
Participate in hiring, onboarding, training, and performance engagement, ensuring associates have the tools to succeed.
Take initiative in completing a training and development plan and preparing for continued leadership opportunities.

Benefits

Accrued vacation and absentee time.
Premium pay for working on 12 company-designated holidays.
Comprehensive medical, dental, and vision coverage.
Free, confidential access to the Employee Assistance Program (EAP).
401(k) match.
Daily free popcorn and discounts on food and drinks, excluding alcoholic beverages.
Special savings on AMC gift cards.
Free movies at any AMC nationwide and up to two friends-and-family movie passes.
Opportunities to build communication, leadership, and time-management skills.
Career advancement paths.