Manager (40 hr.) Main Library - Local History & Genealogy

Columbus Metropolitan Library • Columbus, OH

20d • $67,496 - $90,626 • Onsite

About The Position

Leads and manages staff, division resources, and operations within the Local History & Genealogy Division in the context of the Library’s vision, purpose, and strategic plan. Takes a lead role in system-wide initiatives and system trainings connected to Library strategy.

The position is based at the Main Library and works a combination of mornings, afternoons, and evenings. The schedule includes an alternating Friday/Saturday rotation from 9 a.m. to 6 p.m. and Sundays from noon to 5 p.m. as assigned.

Requirements

• Bachelor’s degree required.
• Three to five years of experience in libraries or a similar field required.
• Supervisory experience required.
• Ability to express oneself effectively and concisely in oral and written communication.
• Ability to make customer-focused decisions using direct experience and data, and meet internal and external customer expectations.
• Ability to assign challenging developmental work, guide progress through regular feedback, and support staff development.
• Ability to cultivate engagement with the Library’s vision and mission, foster open dialogue, and build an inclusive sense of team belonging.
• Ability to engage with the local community and establish and maintain relationships with organizations, businesses, and individuals.
• Ability to collaborate across departments and with community partners to develop and lead customer-focused programs, services, and experiences that advance strategic goals and can be adapted or shared across the system.
• Ability to set objectives and measure and monitor processes, progress, results, and fiscal control.
• Process-management skills, including organizing people and activities, simplifying complex processes, identifying synergies, and maximizing resources.
• Ability to use rigorous logic, conflict resolution, problem-solving methods, and analysis to resolve difficult problems and investigate potential causes and solutions.
• Ability to operate library technology, including a personal computer, email, software such as Windows/Microsoft Office, and other job-related equipment and systems.
• Ability to use reliable transportation to report promptly to the assigned work location and other locations as required.

Nice To Haves

• Master’s degree in Library Science or Library and Information Science preferred.

Responsibilities

• Lead the effective local management of division operations and handle strategic and operational details.
• Delegate tasks, respond to questions and complaints, gather data, and prepare communications and reports; serve as a cross-departmental contact for other Library departments.
• Develop, coach, and train staff; set performance measures, hold staff accountable, and cultivate engagement and trust in an inclusive environment.
• Manage, hire, orient, and evaluate staff while modeling organizational values and exceptional customer service.
• Connect division work with system-level functional leadership and manage initiatives that affect Public Services as a whole.
• Work with Public Services Directors to carry out centralized goals, deliverables, and key results.
• Lead division goal-setting and planning aligned with the strategic plan and department objectives; communicate system initiatives and coordinate local goals.
• Lead staff in developing programs, services, exhibits, activations, and customer experiences that reflect the strategic plan and respond to community needs.
• Develop and lead system-level and centralized trainings that share division expertise and advance Library strategy and awareness.
• Build and maintain collaborations with community agencies and promote Library services through community outreach.
• Maintain communications with local professional and community organizations.
• Solve local problems and assist with system-level problem solving.
• Interpret and communicate Library policies and procedures to staff and customers.
• Coordinate, initiate, and approve paperwork and documentation for fiscal and regulatory control; monitor the location budget.
• Assist with customer service at all service points and maintain skills and knowledge in library collections, technology, reference, readers’ advisory, materials handling, and customer service.
• Attend local, state, and national conferences or meetings as required.
• Perform additional duties as assigned, including leading projects and serving on task forces or committees.

Benefits

• Robust benefits package supporting physical, mental, and financial well-being.
• Comprehensive medical, dental, and vision plans.
• Employer qualified for Public Service Loan Forgiveness.
• Access to mental health resources and employee assistance programs.
• Paid time off and leave options.
• Participation in the Ohio Public Employees Retirement System (OPERS) and additional investment and savings plans.
• Voluntary and supplemental insurance plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager