HR Receptionist - 40 hours, Days

UMass Memorial Health•Worcester, MA

6d•Onsite

About The Position

The HR Receptionist serves as the initial point of contact for the department, greeting visitors, employees, vendors, and students; responding to multiple phone extensions; and performing basic secretarial duties according to established procedures. The role works collaboratively with other departments to support employee safety and satisfaction through efficient, timely service. The position is on-site five days per week at the main HR offices at 67 Millbrook Street, Worcester, Massachusetts, with a Monday-through-Friday schedule of 8:00 a.m. to 4:30 p.m.

Requirements

High school graduate or equivalent.
1–2 years of related office, clerical, or administrative support experience.
Familiarity with office procedures.
Strong customer service and communication skills.
Basic computer skills.
Familiarity with multi-line phone systems.

Nice To Haves

Bilingual English/Spanish.
Prior experience in an HR setting.

Responsibilities

Greet visitors, employees, vendors, and students in a friendly, courteous, and positive manner, and offer assistance.
Provide directions, maps, or other on-site assistance; escort visitors to their destinations when needed.
Work collaboratively with other departments to support employee safety and satisfaction.
Distribute mail, faxes, and other internal and external communications throughout the day as needed.
Direct phone calls and visitors to appropriate people and provide basic information.
Maintain department calendars as necessary.
Use personal computers or remote data terminals to post, check, or obtain basic information as needed.
Manage department supply orders when needed.
Assist with projects and other administrative tasks as needed.