Facilities Supervisor, 40 hours, Days

UMass Memorial Health•Worcester, MA

About The Position

Assists the Facilities Manager with coordinating and managing maintenance functions for UMass Memorial Health campuses and assigned off-site properties. Supports the planning, organization, and oversight of maintenance activities, including plant operations, building systems, grounds, utilities, preventive maintenance, contractor management, regulatory compliance, and work order management. Serves as a departmental leader responsible for the safe, efficient, and compliant operation of hospital facilities and infrastructure. The schedule is Monday through Friday, 8:00 AM to 4:30 PM, with on-call duties and scheduled weekend work. The position is 40 hours per week.

Requirements

Associate degree in Facilities Management, Construction Management, or a related field.
Valid driver's license.
At least three years of experience in healthcare facilities maintenance, building operations, engineering, construction, or a related field.
Demonstrated leadership potential.
Working knowledge of HVAC, electrical, plumbing, life safety, utility systems, and building automation systems.
Experience using Computerized Maintenance Management Systems (CMMS).
Strong organizational, communication, leadership, and customer service skills.
Equivalent combinations of education and experience that provide proficiency in the stated responsibilities may be substituted, unless certification, licensure, or registration is required.

Nice To Haves

Bachelor's degree in Facilities Management, Engineering, Construction Management, or a related field.
Certified Healthcare Facility Manager (CHFM).
Previous experience supervising maintenance staff, trades personnel, contractors, or service providers.

Responsibilities

Coordinate maintenance, repair, and improvement activities for UMMH-owned and leased facilities, maintaining buildings, grounds, and infrastructure in safe, reliable, and operational condition.
Review daily work order activity in the Computerized Maintenance Management System (CMMS), including prioritization, assignment, monitoring, and closure of corrective, preventive, and demand maintenance work.
Monitor work order and preventive maintenance performance metrics and develop recommendations to improve service delivery, staff productivity, and customer satisfaction.
Coordinate and supervise maintenance personnel and contracted service providers to ensure work is completed safely, efficiently, and in accordance with applicable codes, standards, and project specifications.
Conduct routine inspections of facilities, grounds, and building systems to identify deficiencies, equipment failures, safety concerns, and opportunities for operational improvements.