Salary Manager in Training
About The Position
Buddy's Pizza has a rich history dating back 80 years, originating the Detroit-Style Pizza. Known for its unique square shape and crispy, cheesy corners, Buddy's has expanded from its original Detroit location to 19 units and is growing into the mid-west. The Manager role is responsible for all specific departments within a Buddy's unit to maximize guest satisfaction and profit. This position requires maintaining high standards of customer service, effective communication with management and staff, and a commitment to operational excellence. The expected work schedule is a minimum of 5 days and 50 hours per week.
Requirements
- Minimum 3 years’ experience in a general management role in a full-service restaurant.
- Proficient in the following areas of management: leadership, communication, staff mentoring & development, and quality of operations.
- The ability to communicate effectively will be at all levels of staff with strong problem solving and decision-making skills.
- Knowledge of employment law and ability to maintain confidentiality.
- Must possess excellent customer service and critical thinking skills.
- Must possess and demonstrate solid computer skills.
Responsibilities
- Oversee all unit operations during scheduled shifts including daily decision making, training and staff support, guest interaction, scheduling while upholding standards, product quality and cleanliness.
- Manage staff labor throughout each shift by monitoring breaks and ensuring all checkout and cash handling procedures.
- Execute daily staff pre-shift briefings on all scheduled shifts.
- Provides continuous directions for staff members to ensure operational and procedural measures.
- Complete all Manager accounting reports as instructed General Manager. Monitors and identifies all unit sales and labor reports.
- Identifies operational opportunities by creating and implementing plans to address department areas and store goals.
- Supervises that all line checks are accurate throughout all shifts.
- Fosters a positive working relationship with all staff members to build maximum employee morale, productivity, and development.
- Demonstrates a safe work environment to reduce the risk of injuries and accidents.
- Oversee all deliveries to confirm products and billing accuracy.
- Promotes a positive Buddy’s experience for all guests.
- Approves all unit comps, promos, credits, and guest requests.
- Assists with staff hiring, training, and scheduling.
- Ensures proper usage of communication tools such as: pre-shifts, Red Book, evaluations, documenting conversations for record.
- Does employee reviews and evaluations.
- Provides employees with positive and constructive feedback and implements appropriate disciplinary action when necessary.
- Ensures all employees adhere to Buddy’s uniform policy and standards.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
