Manager, Volunteer & Community Engagement
About The Position
Jewish Family & Career Services of Atlanta (JF&CS) is seeking a relationship-driven, community-focused Manager of Volunteer & Community Engagement to lead and grow how individuals, families, corporations, and partners connect to our mission through meaningful service. With a 125-year history of supporting individuals and families of all faiths, JF&CS is a trusted community resource. This role plays a critical part in expanding our ਆreach, deepening partnerships, and ensuring every volunteer experience is impactful, welcoming, and rooted in purpose. The north star for this role is simple: build community connections that translate into meaningful engagement, service, and long-term impact.
Requirements
- Relationship-driven and energized by connecting people to purpose
- Strategic but also hands-on, able to move seamlessly from planning to execution
- Organized and accountable, with strong follow-through
- A natural collaborator who works well across teams and with external partners
- Comfortable representing JF&CS in the community
- Deeply aligned with the JF&CS mission and impact
- Strong communication, relationship-building, and customer service skills
- Experience managing multiple priorities, projects, and stakeholders
- Ability to think strategically while executing day-to-day operations
- Comfort working with data and systems to track engagement and outcomes
- 5–7 years of experience in nonprofit work, volunteer management, community engagement, fundraising, or related field
- Experience building partnerships and leading programs or initiatives
- Bachelor’s degree required (Master’s a plus)
- Flexibility for occasional evenings or weekends
Nice To Haves
- Master’s a plus
Responsibilities
- Lead and evolve a comprehensive, agency-wide volunteer strategy aligned with JF&CS priorities
- Design inclusive, engaging volunteer experiences that drive long-term commitment
- Oversee recruitment, onboarding, training, and engagement systems for volunteers
- Supervise and support the Volunteer Engagement Coordinator
- Partner with program teams to align volunteer opportunities with real needs
- Enhance and manage volunteer systems (Golden), using data to improve outcomes
- Develop communications, storytelling, and engagement campaigns with Marketing
- Lead year-round volunteer appreciation and recognition efforts
- Build and grow relationships with corporate, faith-based, and community partners
- Design and lead group volunteer experiences that connect community interest with agency impact
- Manage all aspects of corporate service projects from outreach through execution
- Partner with Development to create a volunteer-to-donor pipeline
- Support sponsorships, stewardship, and broader philanthropic engagement
- Track and report on engagement, partnerships, and contributions across systems
- Provide strategic oversight of the Family Volunteer Program and related initiatives
- Guide quarterly family service projects that are accessible and mission-driven
- Partner with volunteer committees to evaluate and grow engagement efforts
- Support signature initiatives such as Family Mitzvah Day
- Lead recruitment and engagement for the Kay Leadership Program
- Develop meaningful ways to engage alumni through service, networking, and learning opportunities
Benefits
- Up to 20 days of paid time off (PTO) annually, prorated in the first year
- Paid holidays
- Comprehensive Health, Vision, and Dental insurance
- 401(k) with employer matching
- Paid parental leave
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
101-250 employees
