Volunteer Engagement and Community Outreach Coordinator

Rebuilding Together Peninsula•Redwood City, CA

9h•$65,000 - $70,000

About The Position

Do you like the idea of helping bring safety and peace of mind to low-income, elderly and disabled members of our community? Want to put that enthusiasm and your strong interpersonal skills to work supporting no-cost home-repair services? Rebuilding Together Peninsula (RTP) is looking for an energetic, creative individual and team player to help us attract and retain key volunteers and make sure eligible prospective clients know about our services. We believe that a healthy community starts with safe and livable homes. As the go-to agency for home safety repairs in San Mateo County and northern Santa Clara County for nearly 40 years, RTP ensures that vulnerable homeowners have safe homes and nonprofit agencies have safe facilities from which to provide services. We service approximately 100 homeowners and nonprofit facilities annually. Harnessing the power of volunteerism by bringing community members together to revitalize our neighborhood homes and spaces, RTP hosts two annual Rebuilding Days, partnering with up to 30 sponsored volunteer teams to repair homes and community facilities throughout the Peninsula. These projects are made possible through the leadership of skilled volunteer captains. RTP is one of the largest of over 100 affiliates of the national Rebuilding Together Inc., a nonprofit network. We have an operating budget of $3 million and benefit from nearly $300K in donated materials and labor annually. We’re passionate about our role supporting families and revitalizing local neighborhoods, and we value the initiative and input of our staff to best meet the need. Our projects depend on skilled volunteers and on community awareness about our repair services, offered at no cost to recipients. This position is responsible for growing and maintaining our volunteer program, and for developing and overseeing a community outreach strategy that ensures a consistent pipeline of eligible applicants. This is a full-time, exempt position based in Redwood City, reporting to the Director of Marketing and Community Engagement.

Requirements

Passion for RTP’s mission and values.
Strong interpersonal skills with a particular talent for developing trust and building strong relationships.
College degree or commensurate experience
Minimum two years related experience
Proven effectiveness in public speaking or willingness to learn.
Ability to inspire and mobilize
Excellent communication skills, written and verbal.
Ability to interact effectively with traditionally marginalized communities.
Impeccable organizational skills, attention to detail and follow-through.
Ability to perform duties with minimum of supervision.
Ability to be adaptable and maintain professional decorum under stress.
Ability to work effectively in a multicultural environment.
Ability to excel in a team orientated, small office environment.
Ability to effectively utilize information technology, social media, and basic office software including Google Apps and MS Office.
Ability to lift or pull 25 lbs.
Your own car, insurance, and valid CA driver’s license, or other means to travel throughout the Peninsula as needed.
Successful background check and fingerprinting.

Nice To Haves

Prior experience as a volunteer and/or supporting volunteers.
Prior experience canvassing or conducting cold outreach and public engagement.
Experience serving traditionally vulnerable members of the community.
Bilingual (English/Spanish); other languages a plus.
Familiarity with San Mateo and northern Santa Clara Counties.
Familiarity with standard office equipment and Salesforce databases.
Familiarity with basic repair and construction.

Responsibilities

Point of contact for individuals and local civic groups, schools, etc. who wish to volunteer.
Overall responsibility for the quality of the volunteer experience on volunteer-led Rebuilding Days, helping coordinate and assign volunteers to support project sites.
Recruit, coordinate, and support volunteers skilled in basic carpentry to serve as Site Captains for volunteer-led Rebuilding Days, and as support for our home repair program.
Recruit, coordinate and support general volunteers and student interns for other kinds of support, as needed (e.g. office and warehouse support, special projects and events, etc.).
Cultivate partnerships, as appropriate, to attract new and maintain existing volunteers.
Develop internal protocols and tools to support volunteer outreach.
Orient, maintain documentation on, and follow-up with volunteers.
Coordinate and oversee volunteer recognition and appreciation events.
Actively identify and leverage opportunities to attract applications from eligible prospective homeowners and nonprofit facilities.
Conduct engaging presentations at local nonprofit agencies, churches, community & senior centers, etc., and represent RTP at outreach events (fairs, community events, etc.).
Design and manage applicant solicitation strategies.
Identify and cultivate community partnerships with fellow nonprofit service providers.