Manager, Vendor Relationship Management # 26-26821

USTech Solutions•Foster City, CA
•Hybrid

About The Position

The Manager, Vendor Relationship Management will support and enhance the infrastructure and operations of the Vendor Relationship Management (VRM) team. The role manages projects, optimizes processes, and drives operational excellence within the vendor governance framework. It contributes insights and strategies to mature team practices and strengthen partnerships with internal stakeholders and external vendors. The successful candidate will own initiatives to develop and enhance VRM processes, tools, and templates, while supporting ongoing operational activities such as managing mailboxes, developing presentation content, and building eLearnings. The role requires working autonomously and proactively, with integrity and attention to detail. The position is based in Foster City, California, or Parsippany, New Jersey, with a hybrid schedule of three days onsite and two days remote. The assignment is for 12 months, with a possible extension.

Requirements

  • BA/BS degree.
  • At least 5 years of relevant experience in vendor management, outsourcing, or project management within the biotech or pharmaceutical industries.
  • Strong foundation in project management and vendor governance frameworks.
  • Several years of experience in multiple aspects of relationship management, including partnering with vendors and cross-functional stakeholders; direct experience preferred.
  • Excellent communication, analytical, and organizational skills.
  • Proficiency in Microsoft Excel, Word, PowerPoint, and SharePoint.
  • Ability to work autonomously and proactively in a fast-paced, dynamic environment.
  • Strong attention to detail, teamwork, initiative, confidentiality, and ability to meet project deadlines.

Nice To Haves

  • Experience in Clinical Trial Delivery or the Drug Development Lifecycle.

Responsibilities

  • Own the management and delivery of assigned day-to-day VRM operational activities, ensuring efficiency and accuracy.
  • Lead and support initiatives that improve vendor governance, streamline processes, and enhance collaboration across teams.
  • Lead the creation of assigned presentations or other internal materials related to the VRM group.
  • Identify and implement opportunities to mature workflows and optimize vendor management practices.
  • Partner with internal teams to foster strong relationships, source feedback, and improve communication channels.
  • Support the development and maintenance of frameworks, tools, and reporting for effective vendor relationship management.
  • Analyze processes, data, and trends to provide actionable recommendations for operational and strategic improvements.
  • Coordinate meetings, develop agendas, prepare presentations, and manage documentation for internal and external audiences.
  • Support the development of select materials for external vendor meetings as determined by the team.
  • Manage VRM mailboxes and support development of eLearnings.
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