Vendor Relationship Manager

First American • Usa, NY

10d

About The Position

The Vendor Relationship Manager develops, manages, and optimizes a network of vendor providers that support business operations and strategic initiatives. This role is a key point of contact for vendor relationships, aligning vendor capabilities with organizational needs and business priorities. The position supports vendor engagement, relationship management, performance monitoring, risk identification, and continuous improvement to ensure effective and reliable vendor support. Working with a degree of independence, the manager builds productive partnerships, supports business objectives, and contributes to the overall effectiveness of the vendor network.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• 5+ years of related experience.
• Strong negotiation, influence, and stakeholder management skills.
• Excellent written and verbal communication skills.
• Excellent interpersonal, relationship-building, and teamwork skills.
• Self-motivated and able to work as a self-starter.
• Ability to manage multiple tasks, respond quickly to emergent problems, and focus on both long-range projects and immediate tasks.
• Proficiency in Microsoft Word, Excel, and PowerPoint.

Responsibilities

• Manage key vendor relationships across an assigned portfolio of external service providers.
• Develop and support vendor engagement strategies aligned with business objectives and service needs.
• Build and maintain productive partnerships with vendors providing specialized services.
• Assess vendor capabilities and ensure alignment with evolving business objectives.
• Maintain effective relationships with vendor contacts and internal stakeholders.
• Serve as a point of contact for vendor-related discussions, planning, and relationship management.
• Monitor the overall health, capacity, and effectiveness of the vendor network.
• Identify vendor-related risks, service gaps, and opportunities to strengthen support for business operations.
• Collaborate with internal teams and business leaders to support operational and strategic initiatives.
• Participate in customer-facing discussions when vendor input or subject matter expertise is needed.
• Support vendor growth and expansion initiatives.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• PTO and paid sick leave
• Employee stock purchase plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level