Manager, US Logistics

CSL•King of Prussia, PA

About The Position

The Manager, US Logistics is accountable for reliable execution of US logistics operations within the defined market and business scope. The role leads day-to-day logistics operations for the US, ensuring compliant and cost-effective importation, warehousing, transportation and distribution for the US Behring business. It leads the US logistics function and assigned support resources, provides daily direction and coaching, and coordinates with Supply Chain, Quality, affiliate stakeholders and logistics partners. The manager oversees imports and inbound shipments from manufacturing sites to US third-party logistics providers (3PLs), warehouse and transportation activities, order flow, inventory movement and reconciliation, delivery execution, and operational exceptions. The role resolves service issues, coordinates recovery actions, maintains reliable execution through volume changes and disruptions, and ensures operating procedures and controls are followed. The position is responsible for US service, cost and compliance targets, including performance tracking, investigation of deviations, budget planning, forecasting and cost control for the US Behring logistics cost center. It partners with Quality on deviations, CAPAs and inspection readiness, and maintains documentation and evidence for internal and external audits. It also governs freight forwarders, customs execution, 3PLs and transportation providers; leads or participates in logistics projects and operational changes; and coordinates implementation, testing, readiness and stabilization. The manager owns first-line resolution of US operational issues, maintains market-level contingency plans and escalation contacts, and coordinates incident response with relevant business functions and logistics partners. The role makes market-level decisions within approved policies, budgets and procedures, prioritizes operational resources and recovery actions, and escalates decisions with material financial, quality, supply or business impact. Performance is measured through service and delivery, inbound shipment, warehouse and transportation execution, budget, deviation and CAPA closure, inventory accuracy, compliance, vendor performance, and continuous improvement and cost savings initiatives.

Requirements

Bachelor’s degree in supply chain, logistics, business or a related field, or equivalent experience.
Significant logistics operations experience in a regulated environment.
Demonstrated experience managing imports, 3PL, transportation and distribution performance.
Working knowledge of quality systems, deviations, CAPAs and operational compliance.
Strong operational problem-solving, stakeholder management and execution skills.
Execution discipline, accountability and follow-through, team coaching, clear stakeholder communication, and a continuous improvement mindset.

Responsibilities

Lead the US logistics function and assigned support resources; provide daily direction, coaching and performance expectations.
Coordinate closely with Supply Chain, Quality, affiliate stakeholders and logistics partners.
Monitor and manage imports and inbound shipments from manufacturing sites to US 3PLs, working with freight forwarders and customs.
Direct daily warehouse, transportation and distribution activities.
Monitor order flow, inventory movement and reconciliation, delivery execution and operational exceptions.
Resolve service issues and coordinate recovery actions; maintain reliable execution during volume changes and operational disruptions.
Ensure operating procedures and controls are followed.
Deliver US service, cost and compliance targets; track operational performance and investigate deviations.
Plan budgets, forecast and control costs for the US Behring logistics cost center.
Partner with Quality on deviations, CAPAs and inspection readiness; maintain documentation and evidence for internal and external audits.
Manage freight forwarders and customs execution and performance, as well as day-to-day performance of US 3PLs and transportation providers.
Review vendor service results, issues and corrective actions; escalate recurring failures and support contract or scope discussions; verify vendor adherence to procedures and performance expectations.
Lead and/or participate in US logistics projects and operational changes; coordinate local implementation, testing, readiness and stabilization; provide US operational requirements and subject-matter input.
Own first-line resolution of US operational issues; maintain market-level contingency plans and escalation contacts; coordinate incident response with Quality, Supply Chain, Finance, business stakeholders and logistics partners.
Make market-level decisions within approved policies, budgets and operating procedures; prioritize US operational resources and recovery actions; escalate decisions with material financial, quality, supply or business impact.
Pursue continuous improvement and cost savings initiatives.