Manager, Transformation (Remote)

Aledade PBC•Durham, NC
•Remote

About The Position

The Manager of Transformation owns end-to-end program management for Aledade’s AI patient engagement initiatives, especially AI-enabled scheduling outreach. The role drives practice adoption and launch readiness, manages vendor performance, resolves operational blockers, and tracks program health through pipeline reporting, dashboards, and milestone updates. It also leads cross-functional workstreams that shape the AI patient engagement roadmap and advances early-stage initiatives through market research, project scoping, assumption testing, and strategic business cases. This remote role reports to the VP, Strategic Planning. It is suited to an analytical, action-oriented self-starter who is comfortable navigating ambiguity, moving quickly from analysis to results, and working with senior executives. The position may be performed remotely from within the United States or from Aledade’s Bethesda, Maryland office.

Requirements

  • Bachelor’s degree.
  • At least 8 years of experience in program management, healthcare operations, strategy consulting, or investing.
  • Proven track record of driving programs to measurable outcomes.
  • Experience automating workflows with AI and familiarity with AI-enabled patient engagement tools.
  • Action-oriented execution style and comfort navigating ambiguity and moving rapidly from analysis to results.
  • Strong analytical capabilities, including building financial and operational models and translating data into key insights.
  • Exceptional written and verbal communication skills.
  • Strong interpersonal skills and demonstrated ability to manage complex cross-functional stakeholders and engage senior executives.
  • Ability to independently deliver near-final work products early for rapid iteration across concurrent projects.
  • Strong problem-solving ability using hypothesis-driven analytical methods to prioritize, execute with detail, and manage multiple responsibilities.

Nice To Haves

  • Master’s degree in a related field, such as MPH, MBA, or MHP.
  • Experience in value-based care, digital health, or health tech.

Responsibilities

  • Lead end-to-end execution of Aledade’s AI scheduling outreach program.
  • Drive practice adoption and launch readiness.
  • Manage vendor performance and serve as the primary cross-functional liaison to resolve operational blockers.
  • Develop and maintain pipeline reporting and dashboards to track program health, updates, and key milestones.
  • Drive day-to-day progress across cross-functional workstreams shaping the AI patient engagement roadmap.
  • Facilitate practice pitches, vendor engagements, and internal strategic working sessions.
  • Synthesize findings into data-driven, actionable recommendations for executive leadership.
  • Scope, evaluate, and advance early-stage initiatives through market research, project scoping, testing critical assumptions, and building strategic business cases.

Benefits

  • Flexible work schedules and remote work availability for many roles.
  • Health, dental, and vision insurance paid up to 80% for employees, dependents, and domestic partners.
  • 21 days of PTO in the first year.
  • Two paid volunteer days and 11 paid holidays.
  • 12 weeks of paid parental leave for all new parents.
  • Six weeks of paid sabbatical after six years of service.
  • Educational Assistant Program and Clinical Employee Reimbursement Program.
  • 401(k) with up to 4% match.
  • Stock options.
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