Manager, Ticket Sales | TB Rays
About The Position
Legends Global is hiring a Manager, Ticket Sales to manage a sales team focused on in-stadium revenue generation for the Tampa Bay Rays’ planned state-of-the-art ballpark at Hillsborough College in Tampa’s Westshore district, targeting a 2029 opening. The venue project is part of the Champions Quarter mixed-use district and includes 11,500 premium seats. The manager will work with the leadership team on sales strategy, prospecting, training, staff development, and team management, while also conducting face-to-face sales with senior decision makers. The role requires regular on-site presence to support the project launch, client partnerships, team leadership, and venue activities. The manager must be available for traditional and non-traditional schedules, including nights, weekends, holidays, game days, and event-based hours as business needs require. The position reports to the Director, Ticket Sales. Legends Global describes its work as providing integrated services for live events, venues, and brands, operating across a global network of more than 450 venues, hosting 20,000 events and welcoming 165 million guests annually. Compensation is competitive and commensurate with experience, skills, and qualifications; the role may also be eligible for an incentive. The company offers a total rewards package that includes medical, dental, vision, life and disability insurance, paid vacation, and a 401(k) plan.
Requirements
- Bachelor’s degree.
- 3–4 years of sales experience.
- Previous sales management experience.
- Highly motivated, self-starting approach, with strategic thinking and personal leadership skills.
- Ability to work well in a team-selling environment and collaborate with others.
- Exceptional organizational skills.
- Strong problem-solving skills and creativity.
- Strong verbal and written communication skills, including the ability to communicate effectively with prospects, customers, and internal teams.
- Proficiency with Microsoft Word, Outlook, Excel, and PowerPoint; CRM Dynamics; and presentation/AV equipment.
- Proficiency with Ticketmaster.
- Valid driver’s license and reliable transportation, with the ability to travel to offsite client meetings and presentations.
- Flexibility to work extended hours, including late nights, weekends, and holidays, due to business requirements.
- Willingness to work non-traditional hours, weekends, and game days.
- Ability to work on site regularly.
Nice To Haves
- Prior sales experience in the sports and entertainment industry.
- Prior experience overseeing a sales staff at the professional or collegiate sports level.
- Experience with Archtics.
Responsibilities
- Lead the sales team in creating presentations, delivering consistent training, and developing representatives.
- Assist with recruiting and interviewing sales team candidates.
- Provide clear KPIs to the sales team, leadership team, and business partners as needed, using the company CRM.
- Collaborate with the leadership team to define department sales goals and best practices.
- Manage the ticket sales team and contribute to in-stadium revenue generation.
- Work with leadership on sales strategy and prospecting.
- Conduct face-to-face sales with senior decision makers.
- Participate in events, promotions, client entertainment, and other activities as required.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid vacation
- 401(k) plan
- The role may be eligible for an incentive.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
