Manager, Ticket Sales | TB Rays

Legends Global•Tampa, FL

1d•Onsite

About The Position

Legends Global is hiring a Manager, Ticket Sales to lead a sales team focused on in-stadium revenue generation for the Tampa Bay Rays’ planned ballpark at Hillsborough College in Tampa’s Westshore district. The state-of-the-art ballpark is targeting a 2029 opening and will anchor the Champions Quarter mixed-use district. The venue is planned to include 11,500 premium seats. The manager will work with the leadership team on sales strategy, prospecting, training, and development; manage the ticket sales team; and engage in face-to-face selling with senior decision makers. The role requires regular on-site presence to support the project launch, client partnerships, team leadership, and venue activities. Work may include non-traditional hours, nights, weekends, holidays, and event-based schedules.

Requirements

Bachelor’s degree.
3–4 years of sales experience.
Previous sales management experience.
Highly motivated self-starter with strategic thinking and personal leadership skills.
Ability to work well in a team-selling environment and collaborate with others.
Exceptional organizational skills.
Strong problem-solving skills and creativity.
Strong verbal and written communication skills, including the ability to communicate effectively with prospects, customers, and internal teams.
Proficiency with Microsoft Word, Outlook, Excel, PowerPoint, CRM Dynamics, and presentation/AV equipment.
Valid driver’s license and reliable transportation, with the ability to travel to offsite client meetings and presentations.
Flexibility to work extended hours, including late nights, weekends, and holidays, as business requirements dictate.
Willingness to work non-traditional hours, weekends, and game days.
Optimistic, team-first attitude and a strong internal drive to excel.
Ability to interface professionally with people at all company levels, internally and externally.

Nice To Haves

Prior sales experience in the sports and entertainment industry.
Experience with Ticketmaster; experience with Archtics is a plus.
Experience overseeing a sales staff at a professional or collegiate sports level.

Responsibilities

Lead the sales team in creating presentations, providing consistent training, and developing representatives.
Assist with recruiting and interviewing sales team members.
Provide clear KPIs to the sales team, leadership team, and business partners as needed, using the company CRM.
Collaborate with the leadership team to define department sales goals and best practices.
Manage the ticket sales team and contribute to sales strategy, prospecting, training, and development.
Conduct face-to-face sales with senior decision makers.
Participate in events, promotions, client entertainment, and other activities as required.