(USA) Manager, Technology Operations - Seller Onboarding

Walmart • Bentonville, AR

3d

About The Position

The Manager, Technology Operations leads the planning, execution, and oversight of multiple complex technology projects aligned with strategic objectives. The role defines program goals, manages risks, monitors progress against schedules and budgets, and communicates with stakeholders to build consensus and deliver business value. The manager fosters team development, operational excellence, and continuous improvement while maintaining compliance with company policies and ethical standards.

The Technology Operations team manages complex programs aligned with strategic goals, focusing on financial oversight, program planning, risk mitigation, and successful delivery across multiple projects. The team works with stakeholders to translate business needs into technology solutions that improve operational efficiency, and promotes accountability and continuous improvement through disciplined program and financial management.

The position is available in Bentonville, Arkansas, and Sunnyvale, California. The annual salary range is $80,000–$155,000 in Bentonville and $104,000–$202,000 in Sunnyvale. Additional compensation includes annual or quarterly performance bonuses; stock may also be included for certain positions.

Requirements

• Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or a related area, plus 3 years of experience in project management, program management, program operations, or a related area.
• Option 2: 5 years of experience in project management, program management, program operations, or a related area.
• Expertise in program management, including planning, estimation, monitoring, and control of medium- to high-complexity technology projects.
• Strong financial management skills, including budgeting, forecasting, and cost control.
• Effective stakeholder communication skills, including the ability to build consensus and influence through clear, data-driven presentations.
• Understanding of organizational strategy and business operations, including KPIs and profitability drivers.
• Knowledge of technology landscapes, trends, and methodologies relevant to program delivery.
• Leadership experience in team development and mentoring, with the ability to foster accountability and achieve results.

Nice To Haves

• Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or a related area.
• Knowledge of creating inclusive digital experiences and implementing WCAG 2.2 AA standards.
• Knowledge of assistive technologies and digital accessibility best practices.

Responsibilities

• Define program goals, deliverables, and schedules for multiple technology projects aligned with strategic objectives.
• Assess resource requirements and identify risks, implementing mitigation strategies to support successful project completion.
• Monitor project progress against milestones and lead cross-functional meetings to address issues and maintain program health.
• Manage budgeting and financial tracking, ensuring expenditures align with forecasts through effective governance.
• Communicate with stakeholders, present data-driven recommendations, and foster consensus.
• Oversee technology-related process updates and support continuous improvement initiatives.
• Provide leadership and development opportunities to team members, promoting accountability and performance excellence.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
• Live Better U education benefit for eligible full-time and part-time associates, covering tuition, books, and fees for eligible programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager