Manager, Technical Training
About The Position
The Manager, Technical Training ensures training instructions, courses, and programs are delivered using the Systematic Approach to Training (SAT) model and the Analysis, Design, Development, Implementation, and Evaluation (ADDIE) process in accordance with INPO requirements. The role oversees the recording and maintenance of training records and qualification and certification information. The manager periodically observes classroom training, mock-up training, and on-the-job training (OJT), providing constructive, critical feedback. The role also observes worker job activities to identify potential performance problems, evaluate the effectiveness of delivered training, and determine whether additional training is needed. In addition, the manager supports the Training Oversight structure and process by providing technical area expertise in training.
Requirements
- Bachelor’s degree in a related field and a minimum of 10 years of related experience; equivalent work experience may be considered in lieu of a degree.
- Advanced knowledge of a variety of field concepts, practices, and procedures.
- Knowledge of a relevant project management environment.
- Experience in budgeting and cost management.
- Excellent communication skills to work effectively with all levels of staff and management.
- Advanced problem identification and problem resolution skills, with emphasis on root cause analysis.
- Demonstrated leadership ability to manage multiple tasks and projects through subordinates.
Responsibilities
- Ensure training instructions, courses, and programs follow the SAT model and ADDIE process in accordance with INPO requirements.
- Ensure training records and qualification and certification information are recorded and maintained.
- Periodically observe classroom training, mock-up training, and OJT and provide constructive, critical feedback.
- Periodically observe worker job activities to identify potential performance problems, evaluate training effectiveness, and determine whether additional training is needed.
- Support the Training Oversight structure and process by providing technical area expertise in training.
Benefits
- Multiple medical plan options
- Dental and vision coverage
- Life insurance
- Long- and short-term disability
- Optional supplemental plans, including critical illness, accident, hospital indemnity, and dependent life
- 401(k) with employer match
- Up to 3 weeks of vacation
- 8 sick days
- 13 paid holidays annually
- Lifestyle spending account
- Employer-paid mental health support
- Education reimbursement
- Professional development opportunities
- Adoption assistance
- Parental leave
- Employee assistance programs
- Annual incentives and performance bonuses may be included
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What This Job Offers
Job Type
Full-time
Career Level
Manager
