Manager, Systems Engineering

SolarWinds • Austin, TX

2h

About The Position

SolarWinds is seeking a Manager, Systems Engineering to lead the team responsible for reliable, secure corporate systems and infrastructure. The role develops the team, guides service operations, and improves how employees access and use IT services through automation and self-service. The successful candidate will thrive in an innovative, fast-paced, collaborative environment and support SolarWinds’ mission to provide simple, powerful, and secure solutions.

Requirements

• Experience leading or mentoring systems engineering, infrastructure, cloud, or IT operations teams.
• Strong experience with enterprise systems and cloud operations, including Microsoft Azure; AWS experience is valuable.
• Experience with Windows Server and identity platforms such as Active Directory or Entra ID.
• Familiarity with virtualization platforms such as VMware.
• Practical scripting and automation experience, such as PowerShell or Python.
• Good judgment in incident, change, and access-management processes, with a focus on security and service quality.
• Clear communication skills and the ability to build effective relationships across technical and business teams.

Nice To Haves

• Familiarity with infrastructure-as-code tools.
• Experience operating enterprise cloud environments, including Azure or AWS governance, networking, monitoring, and cost management.
• Experience managing identity and access controls, including privileged access, service accounts, access reviews, and credential rotation.
• Experience building infrastructure automation with PowerShell, Python, Terraform, or similar tools.
• Experience improving IT service management through service catalogs, request and change workflows, incident/problem management, and self-service.
• Experience maintaining security and audit controls, vulnerability remediation, and evidence for frameworks such as SOX, SOC 2, or ISO 27001.
• Experience with service-account management, access reviews, or audit frameworks such as SOX, SOC 2, or ISO 27001.

Responsibilities

• Lead, coach, and develop systems engineers; set priorities, support professional growth, and build shared team knowledge and coverage.
• Own the reliability and lifecycle of corporate infrastructure and services, including cloud platforms, enterprise systems, identity, and virtualization.
• Set an automation roadmap for provisioning, access and service-account lifecycle, infrastructure changes, and operational reporting.
• Improve self-service and service catalog experiences so common requests are consistent, secure, and easy to complete.
• Guide incident response, problem management, change planning, and operational readiness; maintain clear ownership, documentation, and recovery procedures.
• Work across IT, Security, Audit, and Engineering to translate business needs into reliable, well-supported services.
• Track service health and improvement using measures such as availability, request turnaround, self-service adoption, and operational risk.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed