Manager, Strategy & Operations - Mastercard Economics Institute

Mastercard•Boston, MA

8d•$150,000 - $254,000

About The Position

The Mastercard Economics Institute (MEI) is an economics lab that advances macroeconomic thought leadership in support of Mastercard’s efforts to build a more inclusive and sustainable digital economy. Launched in 2020, MEI analyzes macroeconomic trends through the consumer lens and delivers tailored, actionable insights to customers, partners, and policymakers. Its economists and data scientists combine anonymized, aggregated Mastercard network data with public data to develop insights shared through presentations, global thought leadership, media participation, and commercial work through the Economics Practice. The Strategy & Operations Manager works across strategy and operations, translating strategy into operational outcomes and building the infrastructure needed to support MEI’s strategy. The role partners across MEI leadership and incorporates input from regional Growth & Engagement Leads, Chief Economists, Product, Finance, Marketing, and regional teams into actionable insights, executive communications, and decision support. It leads MEI’s operating cadence and governance, including planning, budgeting, resource allocation, portfolio management, and standard operating procedures. In partnership with the Business Operations Analyst, the Manager supports efficient execution of recurring processes and continually improves organizational infrastructure and ways of working. Typical deliverables include executive briefings, leadership presentations, quarterly business reviews, offsite materials, decision memos, stakeholder communications, strategic plans, multi-year roadmaps, investment cases, portfolio reviews, initiative trackers, growth narratives, value propositions, impact summaries, advocacy materials, business cases, opportunity assessments, capacity analyses, resource-allocation scenarios, operating procedures, and structures to improve MEI’s operating procedures. This posting is not for a current vacancy; Mastercard is seeking resumes to review for future opportunities when jobs become available. The role is not eligible for Mastercard-sponsored work authorization. Candidates must be legally authorized to work in the United States now and in the future without employer sponsorship. The position’s stated U.S. pay ranges are $150,000–$254,000 in Purchase, New York, and $150,000–$254,000 in Boston, Massachusetts. The successful candidate may also be eligible for an annual bonus or commissions, depending on the role.

Requirements

Extensive professional and/or academic experience in operations, strategy, consulting, finance, project management, or a similar field.
Proven ability to drive results across complex, matrixed organizations.
Strong executive communication and storytelling skills, with the ability to tailor messages to diverse audiences.
Demonstrated success managing complex projects and priorities in evolving environments.
High accountability and strong stakeholder-management skills.
Comfort influencing without authority and navigating cross-functional teams.
Strong analytical, visualization, and presentation skills.
Legally authorized to work in the United States now and in the future without employer sponsorship.

Nice To Haves

Enthusiasm for building AI-enabled and AI-native ways of working.

Responsibilities

Develop executive presentations, briefings, decision materials, and strategic narratives for leadership and senior stakeholders.
Lead strategic planning, budgeting, portfolio management, operating model development, group-wide objective setting, and roadmap creation.
Coordinate major annual milestones, including strategic reviews, offsites, and planning sessions.
Manage quarterly business reviews with regional Growth & Engagement teams to identify growth opportunities and priorities.
Support resource-allocation decisions across headcount, subscription assets—including dataset evaluation and acquisition—budget, and shared services.
Manage MEI’s forward-looking thought leadership calendar in partnership with Chiefs, Marketing, and Communications.
Oversee feedback mechanisms and continuous-improvement initiatives.
Manage the Business Operations Analyst.
Support senior stakeholder engagement for the Global Head of Growth & Operations, including overseeing cadence and alignment with key stakeholders in Finance, HR, Marketing, Communications, Product, and other functions.
Oversee MEI’s operating cadence and governance, including core planning, budgeting, resource allocation, portfolio management, and standard operating procedures.
Work with the Business Operations Analyst to ensure efficient execution of recurring operational processes and improve organizational infrastructure and ways of working.

Benefits

Insurance, including medical, prescription drug, dental, vision, disability, and life insurance.
Flexible spending account and health savings account.
Paid leaves, including 16 weeks of new-parent leave and up to 20 days of bereavement leave.
80 hours of Paid Sick and Safe Time.
25 days of vacation time and 5 personal days, prorated based on date of hire.
10 annual paid U.S. observed holidays.
401(k) with a company match.
Deferred compensation for eligible roles.
Fitness reimbursement or on-site fitness facilities.
Eligibility for tuition reimbursement.