Strategy & Operations Manager
About The Position
Trunk Tools is hiring a Strategy & Operations Manager to be a force multiplier across the entire business. You'll sit at the intersection of operations, strategy and all business functions - using frontier AI to turn manual, repeatable work into systems, and bringing sharp business judgment to the problems that matter most. This is a role for someone who is deeply AI-pilled but thinks like an operator: you'll automate what should be automated, analyze what needs analyzing, and connect the dots across functions that don't otherwise talk to each other. This is a builder role with an outsized amount of ownership. In many ways it's a pseudo-internal PM and chief-of-staff hybrid: you'll decide what to build and fix, prioritize across functions, and ship the tooling and answers the whole org depends on. You should be extremely fluent with AI - models, tools, MCPs, automations - but you don't need to be a software engineer. The best person for this role pairs that AI fluency with genuine business sense across strategy, finance, RevOps, marketing, GTM, and broader business operations. This is a high-leverage seat at a fast-moving, first-to-market vertical AI company: you'll be part of building the leanest, most AI-forward operating team in the space.
Requirements
- 4+ years of experience in a hyper-growth startup, vertical SaaS or AI-first environment, where you’ve thrived amid ambiguity, rapid change, and a high bar for execution.
- AI-pilled and fluent with the frontier - you use the latest models, tools, API calls, and MCPs daily, and you know how to turn them into working agentic automations
- Strong, broad business sense - you can dive into a problem in finance, people, marketing, or GTM, reason about tradeoffs, and figure out what actually moves the needle
- Exceptional communication - you frame problems clearly, explain your thinking crisply, and translate between technical and commercial audiences
- A builder's instinct for workflow automation and process - you go from a messy business problem to a working system fast, without waiting for a playbook
- A product mindset: able to prioritize, scope, and ship the right thing for internal "customers" across the company
- Comfort in a fast-paced, ambiguous, execution-focused environment where you own outcomes end to end
Nice To Haves
- Strategy, ops, consulting, BizOps, or RevOps background - a real plus, not a requirement
- Hands-on experience with the latest and greatest AI automation tools - Clay, Claude, ChatGPT, Zapier, and similar
- Comfort working across finance and analytical modeling
- Construction, AEC, or vertical-SaaS industry familiarity
Responsibilities
- AI-powered automation across the business: treat the company's manual workflows as a backlog. Find the repeatable, painful work across finance, ops, marketing, and GTM, and turn it into automated systems - measuring, iterating, and expanding over time.
- Cross-functional strategy & analysis: own strategic projects and analyses end to end - frame the problem, pull the data, build the answer, and drive the decision. You're as comfortable in a finance model as a marketing campaign or a GTM funnel.
- AI orchestration & enablement: be the in-house expert on applying frontier AI to real operating problems. Build lightweight agents and automations, and raise the whole team's AI capability as you go. You'll reach for LLMs, MCPs, and agents as everyday infrastructure, not novelty.
- Process & connective tissue: act as the layer that connects functions - translating messy, manual processes into repeatable systems and keeping the org running faster than its size would suggest.
Benefits
- A close-knit and collaborative early-stage startup environment where every voice is heard and every opinion matters
- Competitive salary and stock option equity packages
- 4 Medical Plans to choose from including 100% covered option. Plus Dental and Vision Insurance!
- Learning & Growth stipend
- Flexible long-term work options (remote and hybrid)
- Free lunch provided in the office in NYC & Austin - you’ll never go hungry with us!
- Unlimited PTO; We truly believe in work-life balance and that hard work should be balanced with time for rest and rejuvenation
- IRL / In-Person retreats throughout the year
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
