Manager, Solutions Consulting

Nexthink•Boston, MA

22h•$228,000 - $280,000•Hybrid

About The Position

Nexthink is seeking a motivated, passionate, and inspirational leader for its US Solution Consulting leadership team. The Solution Consulting Manager leads a team of 6–10 Solution Consultants and partners with Sales to develop innovative value propositions for executive and technical audiences in enterprise accounts. The manager coaches the team on technical sales strategy, works cross-functionally, and helps ensure the team is focused on the right priorities and engages customers effectively. The role manages Solution Consultants in dedicated regions and provides pre-sales support for sales opportunities. It includes developing the team, supporting sales motions and revenue attainment, overseeing technical proof-of-value execution, contributing to forecasts and quarterly business reviews, and fostering teamwork and continuous improvement. The position reports to the Senior Director of Solution Consulting, North America, with day-to-day priorities set by local sales regions. Successful candidates must reside in the US Eastern Time Zone. Travel of up to 50% is required, mostly domestic, with occasional travel to other Nexthink sites in the US and internationally.

Requirements

At least 8 years of experience in a SaaS pre-sales role.
3–5 years of experience managing a team.
Proven experience partnering with a sales organization and a track record of meeting or exceeding assigned revenue goals.
Proven experience leading the introduction of a new technology into a new market.
Knowledge and experience selling cloud- or SaaS-based technology.
Superior business acumen and ability to use business context to develop creative, pragmatic solutions to achieve business objectives.
Entrepreneurial mindset and ability to work independently with little guidance, exercise sound judgment, and escalate issues when needed.
Exceptional written, oral, and interpersonal communication skills, including the ability to gain the respect of and interact comfortably with senior leaders and executives.
Ability to work collaboratively and find solutions in a dynamic work environment.
Must reside in the US Eastern Time Zone.
Willingness to travel up to 50%, mostly domestically, with occasional travel to Nexthink sites in the US and internationally.

Nice To Haves

Experience in Digital Workplace, End User, or Desktop Services.
Experience in Digital Experience Monitoring or similar end-user-experience-focused functions.
Experience in Security, Governance, Risk, or Compliance disciplines.
Experience in Service Management, the ITIL framework, Service Lifecycle, or other quality-of-service disciplines.

Responsibilities

Recruit, retain, enable, and develop a high-performing team of Solution Consultants.
Manage Solution Consultants in dedicated regions and provide pre-sales support for sales opportunities.
Ensure the team is enabled to support the sale of Nexthink products.
Conduct performance reviews, development planning, and regular one-on-one meetings with Solution Consultants and Sales Leadership.
Coach and mentor the team on technical sales strategy and execution.
Partner with local Sales Leadership to prioritize and execute sales motions and maximize revenue attainment against regional and company targets.
Maximize team productivity and improve customer and prospect engagement using compelling, innovative tools and techniques.
Work cross-functionally with Professional Services, Product Management, Engineering, Customer Success, and Support to align field activities and resolve critical customer or prospect situations.
Attend customer and prospect meetings as a contributor and coach.
Manage the proof-of-value process to ensure successful technical execution and wins.
Contribute to forecast calls, quarterly business reviews, and corporate and Solution Consulting initiatives and objectives.
Create a culture of teamwork, partnership, and continuous improvement in a dynamic, fast-paced environment.
Participate as a speaker at key company events and in other marketing-related activities.

Benefits

Company-covered health, dental, and vision benefits.
Access to life insurance, long-term disability, and accidental death/personal loss coverage.
Flexible hours and unlimited paid time off, in addition to 15 days of holidays.
11 company-paid holidays.
Three additional paid days for volunteering.
Hybrid work model balancing office and remote work, with structured onboarding.
Free access to professional training platforms.
Up to 16 weeks of paid leave for birthing parents or primary caregivers and 6 weeks for secondary caregivers.
401(k) plan with up to 4% company matching contributions and immediate vesting.
Bonuses for referring successful hires after three months of continuous employment.
Base salary of $160,000–$196,000 gross per year and total on-target earnings of $228,000–$280,000, with additional opportunity to earn commissions above that range.