Manager, Solutions Consulting - Payments

Billtrust US Careers

19h•$150,000 - $188,000

About The Position

The Manager, Solutions Consulting - Payments leads a high-performing team of Payment Sales Executives responsible for growing payments revenue within Billtrust’s existing customer base and supporting new-logo sales. The role focuses on developing employees, shaping go-to-market strategy, and building cross-functional relationships that advance payments opportunities. The manager uses AI tools and co-worker agents to analyze pipeline activity, improve coaching, and streamline team operations. The position makes payments a center of expertise within the go-to-market organization. It partners with the VP of Solutions Consulting and leaders across sales, payment operations, payment strategy, marketing, and payments product to scale ACH and Credit Card Merchant Services/Merchant Acquiring. The manager also defines the team’s role in deal cycles and how AI can improve seller effectiveness.

Requirements

At least 5 years of experience leading sales or pre-sales teams, with demonstrated ability to lead projects to completion.
At least 7 years of demonstrated success selling and/or supporting B2B payments, Merchant Services, and/or Accounts Receivable solutions.
In-depth knowledge of B2B payments, Interchange, and Card Brands, including ACH and Credit Card Merchant Services/Merchant Acquiring.
Direct payments sales or pre-sales experience, mastery of the sales process, ability to create and contribute to it, and a record of serving as a trusted advisor to sales leadership and teams.
Ability to build, understand, and present ROI analyses and credit card statement analyses to businesses of all sizes, and communicate and demonstrate the value of complex SaaS-based payments solutions.
Exceptional communication, presentation, and influencing skills, with executive presence and comfort presenting to external groups and prospects in person and through webinars.
Advanced problem-solving and analytical skills to align solutions with business problems.
Organized, entrepreneurial, self-starting, results-driven approach; ability to thrive in a fast-paced, dynamic environment.
Willingness to travel approximately 20%.
Track record of driving AI adoption and continuous improvement across a team or function, using feedback from different levels and impacted departments.

Nice To Haves

Experience with the Billtrust solutions suite and/or accounts receivable software solutions.
Experience managing a payments or pre-sales/sales organization.
Hands-on experience using AI tools to improve team productivity, such as call coaching, pipeline analysis, or competitive research.
Experience building enablement content, such as talk tracks and objection handling, to help new sellers ramp quickly.

Responsibilities

Lead, coach, and develop Payment Sales Executives, tailoring development to business needs and individual professional goals, and maintain a recruiting pipeline for future demand.
Define and manage team metrics and goals, using AI-powered dashboards and co-worker agents to track activity, revenue progress, and coaching opportunities.
Evaluate team members through observation, peer feedback, sales feedback, and performance management; oversee day-to-day matters including resource scheduling conflicts, expense review and approval, and PTO requests.
Partner with sales leadership, payment strategy, marketing, and payments product to define go-to-market strategy for payments revenue growth.
Serve as the primary liaison between sales and payment strategy, marketing, and payments product; prioritize and communicate feature requests and roadmap vision.
Maintain market expertise in B2B payments, Interchange, and Card Brands, and evolve competitive positioning.
Enable Payment Sales Executives to develop talk tracks and objection handling, using AI to build, test, and refine sales content.
Partner with sales enablement and sales leadership on training curriculum for Credit Card and ACH processing as needed.
Identify and implement internal process improvements for the Payment Sales Executive team, including AI-enabled workflows for ROI and credit card statement analysis.
Align resources and skill sets within the assigned region, team, or portfolio, and define the team’s involvement in deal cycles.
Perform other duties as assigned.