Manager, Shared Services (35365)

CEC FACILITIES LLC•Irving, TX

7d•Onsite

About The Position

The Shared Services Manager leads and continuously improves the company’s centralized accounts payable and project administration. The role establishes consistent processes, clear accountability, timely service delivery, and appropriate controls across functions supporting operating teams. It is the primary coordination point between Shared Services and project, operational, and Finance leadership. The manager oversees day-to-day service delivery while identifying opportunities to standardize processes, eliminate inefficiencies, improve reporting, and use technology and automation. The position calls for operational management skills, financial and analytical expertise, and the ability to work across departments to solve problems and drive accountability. The position operates in a clerical office setting and routinely uses standard office equipment. It requires communication with others in writing and orally, mobility within an office, prolonged sitting and computer work, and the ability to lift or move up to 50 pounds. The employee must be able to work eight hours a day, 40 hours per week, with overtime and night or weekend shifts as needed.

Requirements

At least 5 years of progressive experience in finance, accounting, operations, shared services, or a related discipline.
At least 2 years of supervisory or management experience.
Strong understanding of accounting and financial processes.
High degree of accuracy, attention to detail, and confidentiality.
Excellent communication and interpersonal skills.
Demonstrated ability to improve processes and implement standardized procedures.
Excellent analytical, problem-solving, and decision-making skills.
Effective organizational, stress-management, and time-management skills.
Ability to prioritize and plan effectively in a relatively fast-paced environment.
Flexibility and adaptability; ability to work in a team environment and take initiative when working independently.
Ability to work 8 hours a day, 40 hours per week, and overtime as required.
Ability to work night or weekend shifts as needed.

Nice To Haves

Bachelor’s degree in Accounting, Finance, Business Administration, Operations, or a related field.
Experience working in a project-based organization.
Knowledge of COINS.

Responsibilities

Lead the day-to-day operations of the Shared Services function.
Establish clear roles, responsibilities, service expectations, and accountability within the team.
Develop standardized processes and procedures across centralized support functions.
Establish and monitor service-level expectations for internal stakeholders.
Serve as the escalation point for issues that cannot be resolved within individual functional teams.
Ensure invoices, payments, collections, and related transactions are processed accurately and on time.
Partner with Accounting leadership on month-end close, reconciliations, reporting, and financial controls.
Identify recurring issues affecting project financial performance and develop corrective processes.
Improve visibility into outstanding invoices, aging, cash flow, and other key financial metrics.
Partner with Project Managers, Project Executives, and operational leadership to provide timely financial and administrative support.
Establish consistent processes for project setup, billing, subcontractor documentation, purchase orders, change management, and closeout activities, as applicable.
Document existing processes and implement improvements that reduce manual work, errors, delays, and unnecessary handoffs.
Evaluate opportunities for automation and better utilization of existing technology.
Lead continuous-improvement initiatives across Shared Services.
Establish performance metrics and use data to identify areas requiring improvement.
Assist with audit requests and documentation as needed.
Develop staffing plans and recommend organizational changes as the company’s needs evolve.