Manager, Sales - Center Core

Macy's • Newport Beach, CA

2d • Onsite

About The Position

The Manager, Sales leads a business area within a Bloomingdale’s store, supporting both the colleague and customer experience. Through dynamic leadership, interpersonal skills, and business acumen, this leader inspires the team to deliver the company’s mission. Success depends on connecting with the team and motivating colleagues, as well as recruiting, onboarding, and developing direct reports and ensuring customers receive an outstanding experience.

The role oversees a multi-million-dollar component of store business, often spanning multiple business areas and a large group of sales professionals. The manager flexibly supports sales results, merchandising standards, and timely completion of customer fulfillment orders.

Requirements

• Associate’s degree and 3–5 years of direct experience.
• Effectively communicate and present information in one-on-one and small-group situations to customers and internal and external business partners at all levels.
• Ability to effectively plan and execute strategies.
• Ability to monitor and maneuver workflow to achieve priorities.
• Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.
• Ability to walk, stand, communicate, reach, crouch, and climb ladders for periods of time.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
• Frequently lift or move up to 25 pounds.

Responsibilities

• Observe, coach, and model customer-centric selling behaviors.
• Champion the use of selling technology to support a seamless customer experience.
• Lead and educate colleagues on relationship selling, client-book development, and outreach to maximize business.
• Support total-store priorities and serve as an available and engaged leader.
• Lead and own merchandising execution in partnership with the Visual Merchandise Manager and Merchandise Manager.
• Ensure necessary restocking, floor moves, and signing are completed.
• Oversee the fulfillment process daily and track metrics throughout the day to ensure an optimum fill rate.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree