Manager, Sales - Center Core

Macy's•Newport Beach, CA
•$74,360 - $123,860

About The Position

Bloomingdale’s Store Leaders shape the colleague and customer experience through dynamic leadership, interpersonal skills, and business acumen. The Business Sales Manager helps bring Bloomingdale’s mission to life by motivating team members, recruiting, onboarding, and developing direct reports, and ensuring customers receive an outstanding experience. The role oversees a multi-million-dollar component of the store business, often spanning multiple business areas and a large sales team. Leaders adapt to support sales results, merchandising standards, and timely completion of customer fulfillment orders.

Requirements

  • Associate’s degree and 3–5 years of direct experience required.
  • Effectively communicate and present information in one-on-one and small-group situations to customers and internal and external business partners at all levels.
  • Ability to plan and execute strategies effectively.
  • Ability to monitor and maneuver workflow to achieve priorities.
  • Ability to work a flexible retail schedule, including day, evening, weekends, and/or holidays.
  • Ability to walk, stand, communicate, reach, crouch, and climb ladders for periods of time.
  • Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
  • Frequently lift or move up to 25 pounds.

Responsibilities

  • Observe, coach, and role-model customer-centric selling behaviors.
  • Champion the use of selling technology to support a seamless customer experience.
  • Lead and educate teams on relationship selling, client-book building, and outreach to maximize business.
  • Support total-store priorities and act as an available, engaged leader.
  • Lead and own merchandising execution, partnering with the Visual Merchandise Manager and Merchandise Manager on overall merchandising direction.
  • Ensure necessary restocking, floor moves, and signing are completed.
  • Oversee the fulfillment process daily and track metrics throughout the day to ensure an optimum fill rate.
  • Recruit, onboard, and develop direct reports and motivate team members toward individual goals.
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